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Toyota of Rockwall - Service Center

Rockwall, TX

4.3
3,644 Reviews
Call Service Center (844) 208-1008

3,644 Reviews of Toyota of Rockwall - Service Center

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December 21, 2023

The dealer has a great shop. Sam is a really personable advisor. He does a great job keeping me informed on the stays of my car. More

by MKNISLEY23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2023 -

Toyota of Rockwall responded

Thanks for sharing about your experience with Sam here at Toyota of Rockwall. We appreciate your business and hope to see you again soon!

December 20, 2023

Sam has been amazing. He’s one of the best. He was helpful, understanding and very professional. Would recommend several times over. More

by fergusonrashida2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2023 -

Toyota of Rockwall responded

Thank you for your business and this review. We're happy to hear Sam and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 18, 2023

Y’all really was nice. Asked if you need anything People was nice A great place to go More

by beth9612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not see the lady’s name
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Dec 18, 2023 -

Toyota of Rockwall responded

Beth, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 16, 2023

Work was done in a very timely manner. Only service that was needed was completed. More

by dwspencer21
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
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Dec 17, 2023 -

Toyota of Rockwall responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 16, 2023

Service advisor was very courteous, dealership was nice & clean. Will come back! Merry Christmas! Ty More

by Mr. Clean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 17, 2023 -

Toyota of Rockwall responded

Thank you for choosing Toyota of Rockwall. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 14, 2023

Everyone is very courteous and helpful. Thank you for all your great service. Stephanie is top notch! More

by mp3maestro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie 5 Stars
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Dec 14, 2023 -

Toyota of Rockwall responded

Thank you! Stephanie and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

Dec 14, 2023 -

mp3maestro responded

Toyota of ROCKWALL is a great service center for your Toyota!

December 14, 2023

Best service in Dallas Fort Worth. The sales advisors know how to treat their customers right. Very good on updates and knowledgeable on what they do. More

by bravopaul1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josue Guttierrez
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Dec 14, 2023 -

Toyota of Rockwall responded

Paul, Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

December 14, 2023

Great place. Fast service. Great job. Would come back with family and friends in the future. More

by jimmyvu25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 14, 2023 -

Toyota of Rockwall responded

Jimmy, Thank you for choosing Toyota of Rockwall. Your feedback and rating mean a lot to us. We're glad we could help, and we hope to see you again!

December 12, 2023

Well organized and uses tech to keep you updated and in the loop with everything. More

by OSRODRIGUEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2023 -

Toyota of Rockwall responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

December 12, 2023

love coming to toyota of rockwall. great service/friendly staff. the waiting area is always clean and spacious that day, Sam also showed me how to use the new Map Projection feature More

by Steph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2023 -

Toyota of Rockwall responded

Thank you, Steph, for your business and this review. We're happy to hear that Sam and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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