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Toyota of Rockwall - Service Center

Rockwall, TX

4.4
3,351 Reviews

3,351 Reviews of Toyota of Rockwall - Service Center

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July 19, 2023

She was great! I appreciate that my car is older and you all keep it in great shape. More

by rebecca-parnell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2023 -

Toyota of Rockwall responded

Rebecca, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Toyota of Rockwall!

July 19, 2023

Toyota of Rockwall is an asset to the community. It’s service and friendliness cannot be beaten! More

by Milly Cundy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Landrum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McGuire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

Toyota of Rockwall responded

Thank you for taking the time to share your feedback with us, Milly! We work hard to make sure our guests have an exceptional experience.

July 19, 2023

Always a great experience. ..I get all of my services on my Tundra done at Rockwall Toyota...the dealership is top notch. More

by darenwise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

Toyota of Rockwall responded

Thank you so much for your kind words, Daren! We appreciate you taking the time to leave us this wonderful feedback!

July 17, 2023

1. Slow in service when I arrived. Staff too busy talking to other staff 2. Took 4 hours for vehicle to be ready from a schedule service call for mileage / time, Oil change, tire rotation. Gald, I didn't More

by mdlspeaks
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
none
Jul 17, 2023 -

Toyota of Rockwall responded

Thank you for taking the time to share your thoughts on working with our team. We appreciate your honest feedback and look forward to improving your next experience with us.

July 16, 2023

Excellent service advisor! Carl was so informative and thorough. I brought my car here because another Toyota dealer has such awful customer service. I’ll be taking my car h More

by tlee0903
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl
Jul 17, 2023 -

Toyota of Rockwall responded

Thanks for leaving us a review. We're glad to hear that Carl delivered such a great experience, and we look forward to working with you in the future!

July 14, 2023

Excellent dealership. service was on point .knowledgeable.customers are are treated with respect and kindness More

by olohigbe59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Landrum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McGuire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2023 -

Toyota of Rockwall responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

July 12, 2023

Been going there since 2009. I always feel like me and my three Toyotas are welcome and appreciated. More

by tzonis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Toyota of Rockwall responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 12, 2023

Very Professional Great Service and on time service. Nice people to have work on my Truck More

by Raymond Mcclard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Landrum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McGuire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2023 -

Toyota of Rockwall responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

July 11, 2023

The staff has Good customer service. Friendly. Very honest didn’t try to upscale Me for no reason. More

by janice.young19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl
Jul 12, 2023 -

Toyota of Rockwall responded

Janice, Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

July 10, 2023

Great customer service! They were quick and efficient. In and out for oil change and tire rotation in under 45 minutes. More

by Evon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl
Jul 10, 2023 -

Toyota of Rockwall responded

Thanks for sharing about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

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