3,438 Reviews of Toyota of Rockwall - Service Center
More interested in trying to upcharge me than providing scheduled service. Receipt showed tech spent 10 minutes on service, but I waited an hour and a half. Not the first time this has happened. scheduled service. Receipt showed tech spent 10 minutes on service, but I waited an hour and a half. Not the first time this has happened. More
Good service, good about keeping customer informed about how service is progressing, suggested unanticipated services. Professional and courteous. how service is progressing, suggested unanticipated services. Professional and courteous. More
Sam kept me updated on the progress of the servicing of my car and when it needed additional work, he arranged for me to have a loaner car so I could go on home (more than an hour away from the dealership) my car and when it needed additional work, he arranged for me to have a loaner car so I could go on home (more than an hour away from the dealership). More
Love the dealership and all the helpful representatives and technicians. Buying my first car was a bit concerning going from dealership to dealership but Toyata of Rockwall has made the experience amazing and technicians. Buying my first car was a bit concerning going from dealership to dealership but Toyata of Rockwall has made the experience amazing for buying my first car and getting complimentary maintenance checks helps put my mind at ease for my car being in tip top shape. More
I was disappointed when I received my vehicle after service. I had a gallon jug of gasoline behind the drivers seat wedged between a bag of bird seed. When I went to get in my car I smelled gasoline. service. I had a gallon jug of gasoline behind the drivers seat wedged between a bag of bird seed. When I went to get in my car I smelled gasoline. When I looked in the backseat the gas can was clear on the other side of the car which tells me whomever drove my car was a little reckless. I called a person over and they took it and dried up the leaked out gas from the floormats. I had to endure the smell of gas for the next week due to the spillage. More