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Toyota of Rockwall - Service Center

Rockwall, TX

4.3
3,616 Reviews

3,616 Reviews of Toyota of Rockwall - Service Center

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February 18, 2025

We have used this dealership for several years and are always pleased with the service and friendly, knowledgeable employees. More

by dgunter75169
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Toyota of Rockwall responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 18, 2025

Always prompt and accomodatng and thorough. Tried others, but will drive the extra mile to Rockwall More

by Kmorg1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Toyota of Rockwall responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Toyota of Rockwall.

February 17, 2025

Great customer service, friendly, Ryan Maggiotto was so very helpful explaining what was needed to be done on my truck. Everything done in a timely manner. Always a good experience at Rockwall Toyota. More

by JOYCEBALL65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Maggiotto
Feb 17, 2025 -

Toyota of Rockwall responded

Joyce, Thank you for your very kind review. Ryan and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Toyota of Rockwall.

February 16, 2025

They did a great job during my visit, I really appreciated the communication and text alerts More

by Tinapadilla8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Toyota of Rockwall responded

Thanks, Tina, for sharing about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

February 16, 2025

Very comfortable, nice and clean dealership and waiting area. Amenities and restrooms readily available to us. More

by Tracierobinson73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2025 -

Toyota of Rockwall responded

Tracie, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 16, 2025

Service Tech Brian was very friendly, professional, patient, knowledgeable and easy to work with while answering my inquiries. The service was prompt, the restroom was clean, and the waiting area is c More

by tbrew
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Brian Carpenter
Feb 17, 2025 -

Toyota of Rockwall responded

It's great to hear that Brian was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Toyota of Rockwall!

February 14, 2025

The Service Department is very well organized. The customer lounge areas are very comfortable with coffee, drinks, and even massage chairs. More

by gkquin01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2025 -

Toyota of Rockwall responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback!

February 14, 2025

Happy using it for years. I’ve had my car serviced by Rockwall Toyota since I bought the car here. More

by dl.cotton1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of names
Feb 16, 2025 -

Toyota of Rockwall responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Toyota of Rockwall, we look forward to having you as a valued customer for many years to come!

February 13, 2025

Everyone I had contact with were very courteous. The service advisor was prompt and notified me by text and call of the finding and repairs More

by nbtrougely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Toyota of Rockwall responded

Thanks for sharing about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

February 13, 2025

Kasey Boysaw Is very responsive, helpful, friendly, goes beyond to do more and if she doesn’t know the answer, she will find out. More

by anaevelyn02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Toyota of Rockwall responded

Thank you for your business and this review. We're happy to hear Kaysey was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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