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Toyota of Rockwall - Service Center

Rockwall, TX

4.3
3,703 Reviews
Call Service Center (844) 208-1008

3,703 Reviews of Toyota of Rockwall - Service Center

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April 28, 2025

Great service Great people easy to communicate with and understand what your car needs and when More

by andysracing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

Toyota of Rockwall responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 26, 2025

I was late for my appointment, so let Nicole know I was waiting for AAA. She worked it out with no issues and met me at my car upon arrival. The service was prompt, reasonable, and we were all set for a 20 More

by kmlewisva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Lankford
Report | Print
Apr 26, 2025 -

Toyota of Rockwall responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 26, 2025

They start when I arrived,changed the oil in half an hour,good job!cleaning rest area. More

by goodmindgoodfind
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2025 -

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

April 25, 2025

Everything was done properly and within one hour. When I arrived, I was greeted in less than 15 minutes. More

by adejohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2025 -

Toyota of Rockwall responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Toyota of Rockwall, we look forward to having you as a valued customer for many years to come!

April 25, 2025

In and out service. Great service and quality people. Willing to return again for next service More

by dptdent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2025 -

Toyota of Rockwall responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 24, 2025

I had opportunity to meet service manager on service drive. A service technician was very professional and repeated my request to ensure he knew my needs. The services were completed in a timely manne More

by everettdearly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2025 -

Toyota of Rockwall responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Rockwall. We look forward to having you as one of our valued customers for many more years to come!

April 24, 2025

Easy process even with out an appointment. We have always used Toyota of Rockwall and I'll continue. More

by stephanieharrison9999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2025 -

Toyota of Rockwall responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 23, 2025

It was great and the time was less than expected. Plus I didn’t have my morning coffee and I was able to drink some good coffee over there. Thanks More

by enitthdevoz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 23, 2025 -

Toyota of Rockwall responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Toyota of Rockwall, we look forward to having you as a valued customer for many years to come!

April 23, 2025

Rep was really nice and service was done in a timely manner. I will definitely recommend this place for service on Toyotas More

by hbhbenitez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lonnie Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2025 -

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

April 23, 2025

Mr Scott explained everything to detail, he let me know my options, and the process to get the issue fixed. Thanks! More

by LILIACERDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott McKenzie
Report | Print
Apr 24, 2025 -

Toyota of Rockwall responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

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