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Toyota of Rockwall - Service Center

Rockwall, TX

4.4
3,440 Reviews
Call Service Center (844) 208-1008

3,440 Reviews of Toyota of Rockwall - Service Center

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December 24, 2023

Excellent service in apple timely manner. They have served me and my family for years More

by godwin3
Recommend Dealer
Yes
Employees Worked With
Kevin McGuire
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Dec 27, 2023 -

Toyota of Rockwall responded

Thank you for continuing to choose Toyota of Rockwall. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 22, 2023

Stephanie was very helpful and explained every thing thoroughly to me. She took care of me and my car More

by KJMEYER90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie
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Dec 26, 2023 -

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

December 21, 2023

I take all my Toyota Vehicles to Toyota of Rockwall for Maintenence and Services. My Service Advisor Mick is ALWAYS on top of everything and doesn't try push services that may not really be needed yet. He' More

by LKNGOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2023 -

Toyota of Rockwall responded

Thank you so much for your kind words for Mick, and for taking the time to leave us this wonderful feedback!

December 21, 2023

The dealer has a great shop. Sam is a really personable advisor. He does a great job keeping me informed on the stays of my car. More

by MKNISLEY23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2023 -

Toyota of Rockwall responded

Thanks for sharing about your experience with Sam here at Toyota of Rockwall. We appreciate your business and hope to see you again soon!

December 21, 2023

Amazing, friendly service Very professional and organized. They also keep me informed about upcoming promotions. More

by one2grow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
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Dec 22, 2023 -

Toyota of Rockwall responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 21, 2023

I like going to toyota of Rockwall, because of the service and prompt service from everyone More

by elsaguardiola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McGuire
Report | Print
Dec 22, 2023 -

Toyota of Rockwall responded

Thank you, Elsa, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 21, 2023

He communicated well. The environment was clean & well organized. I appreciated that he ordered our extra key. More

by kjmoore52
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 22, 2023 -

Toyota of Rockwall responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Toyota of Rockwall to be a positive one. Please don't hesitate to reach out if you need anything else.

December 20, 2023

Sam has been amazing. He’s one of the best. He was helpful, understanding and very professional. Would recommend several times over. More

by fergusonrashida2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 21, 2023 -

Toyota of Rockwall responded

Thank you for your business and this review. We're happy to hear Sam and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 18, 2023

Y’all really was nice. Asked if you need anything People was nice A great place to go More

by beth9612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not see the lady’s name
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Dec 18, 2023 -

Toyota of Rockwall responded

Beth, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 16, 2023

Work was done in a very timely manner. Only service that was needed was completed. More

by dwspencer21
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
Report | Print
Dec 17, 2023 -

Toyota of Rockwall responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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