Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Toyota of Rockwall - Service Center

Rockwall, TX

4.4
3,442 Reviews
Call Service Center (844) 208-1008

3,442 Reviews of Toyota of Rockwall - Service Center

Sort by
February 07, 2024

Great service always! But they need to start washing cars again with all the services More

by Yedjermajano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McGuire
Report | Print
Feb 07, 2024 -

Toyota of Rockwall responded

Thank you so much for taking the time to leave us this feedback! We look forward to working with you again!

February 07, 2024

It took almost 3 hrs to rotate and patch a tire. I came in around 230 and didn't leave till close to 5!!! More

by amandamoo25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josue
Report | Print
Feb 10, 2024 -

Toyota of Rockwall responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

February 07, 2024

Great service always! But they need to start washing cars again with all the services or a coupon for a car wash. More

by enfieldjeff88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josue
Report | Print
Feb 07, 2024 -

Toyota of Rockwall responded

We are very happy to hear Josue provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 07, 2024

The service department is always very informative whenever I bring my car in. I’ve been going to them for the past 5 years and trust my service advisors knowledge on keeping my vehicle safe. More

by ERIN BRACKETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin McGuire
Report | Print
Feb 07, 2024 -

Toyota of Rockwall responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

February 03, 2024

No one beats the level of service Toyota of Rockwall provides. 10s across the board More

by Jwmulligan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
Report | Print
Feb 04, 2024 -

Toyota of Rockwall responded

Thank you for choosing Toyota of Rockwall. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Feb 05, 2024 -

Jwmulligan responded

Great as always

February 03, 2024

Scheduled a regular maintenance, everything went well with quick service. Very friendly staff and an overall great experience! More

by mgmatej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McGuire
Report | Print
Feb 04, 2024 -

Toyota of Rockwall responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 03, 2024

The dealer provided fast and friendly service that was professional. I would recommend this location. More

by terrill.w.herrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 04, 2024 -

Toyota of Rockwall responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Terrill, and don't hesitate to let us know if we can be of further assistance.

February 02, 2024

Was an efficient easy check in process. I had no appointment, but lots of things to get up to date. In an out in less than 2 hours More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 02, 2024 -

Toyota of Rockwall responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 02, 2024

Caesar was super responsive during my cars service and was willing to help us with whatever we needed. More

by martha.rainey10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
Report | Print
Feb 04, 2024 -

Toyota of Rockwall responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Martha, and it's great to hear about your excellent experience here at Toyota of Rockwall.

February 01, 2024

Service dept is pretty slow. .took 2 hours to change the oil and I had an appointment! More

by VCAusey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
Report | Print
Feb 02, 2024 -

Toyota of Rockwall responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

1
...
43
44
45
...
345