3,442 Reviews of Toyota of Rockwall - Service Center
The whole process was easy especially the all points inspection which identified the critical maintenance items. Sam did an excellent job as well. inspection which identified the critical maintenance items. Sam did an excellent job as well. More
Service advisor seemed above providing an oil change. Didn’t discuss results of the service and didn’t take the time to discuss whether my vehicle needed an alignment until asked. Said dealership did not Didn’t discuss results of the service and didn’t take the time to discuss whether my vehicle needed an alignment until asked. Said dealership did not honor competitors coupons and finished as quickly as possible so he could move on More
Always helpful. Kasey is the best. Would like to get the car wash back up. Kasey is the best. Would like to get the car wash back up. More
Very courteous staff. Extremely customer service oriented! Very helpful. I have never had a bad experience with the service department! Extremely customer service oriented! Very helpful. I have never had a bad experience with the service department! More
Maintenance/repair should be done in timely manner in accordance to appointment time. My vehicle didn't get work on until 90mins after the appointment time. What's the point of making an appointment time accordance to appointment time. My vehicle didn't get work on until 90mins after the appointment time. What's the point of making an appointment time if not follow it. More
Kasey is the best. Always easy to work with. I would know since I’m always fixing up my 2001 Land Cruiser 😊 Always easy to work with. I would know since I’m always fixing up my 2001 Land Cruiser 😊 More
The service department is awesome. It's the reason we purchased our cars from them! Cesar always makes sure my current Toyota is up-to-date with it's service and any other problems. It's the reason we purchased our cars from them! Cesar always makes sure my current Toyota is up-to-date with it's service and any other problems. More
It was great and on time. No complaints on my end keep up good work No complaints on my end keep up good work More