Toyota of Rockwall - Service Center

fantastic service, however the wait time was a bit long but overall, excellent service from the crew. but overall, excellent service from the crew. More

Sam was extremely helpful. The lady at the front was very friendly and even though she was very busy, was out going and responded to all my questions, she did not snob me. Both The lady at the front was very friendly and even though she was very busy, was out going and responded to all my questions, she did not snob me. Both people are an asset to your establishment. More

Everything on the entire experience was great. I was informed and updated on any changes and never had any questions about where my vehicle was in the process. I was informed and updated on any changes and never had any questions about where my vehicle was in the process. More

Far by the best Toyota dealership I’ve ever been to they great associates definitely great associates definitely More

Great Service from the entire staff. There is wait time, wish it was just a bit less time to complete services. Person who was taking care of our car was awesome There is wait time, wish it was just a bit less time to complete services. Person who was taking care of our car was awesome More

Always upselling with no regard to actually listening to the customer. Even with extended warranty and maintenance agreements I was still charged $50 fee for something. the customer. Even with extended warranty and maintenance agreements I was still charged $50 fee for something. More

Took car in for state inspection and oil change. Found out state inspection machine was down. I scheduled the appointment early enough to get notified that inspection machine was down. Had to find a Found out state inspection machine was down. I scheduled the appointment early enough to get notified that inspection machine was down. Had to find another location for the state inspection. One errand turn into two errands. Not counting wait time at new location for inspection. Would like Toyota to start washing cars again. More

My go to dealership since 2010. Love my Toyota FJ, and they maintain it well for me! Love my Toyota FJ, and they maintain it well for me! More

The dealership itself looks really nice. Was greeted by Sam after a greeter came to my window. Service was fast but Sam did not go over any paperwork with me. I had to look at the paperwork Was greeted by Sam after a greeter came to my window. Service was fast but Sam did not go over any paperwork with me. I had to look at the paperwork to see what had passed or not passed their inspection. More

They did a great job and went out of their way to kindly squeeze my emergency tire problems into their busy schedule. squeeze my emergency tire problems into their busy schedule. More