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Toyota of Rockwall - Service Center

Rockwall, TX

4.4
3,365 Reviews
Call Service Center (844) 208-1008

3,365 Reviews of Toyota of Rockwall - Service Center

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February 12, 2024

Always friendly, awesome, fast service and clean facilities. Reasonable prices and very helpful service advisers. More

by selene_estrada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2024 -

Toyota of Rockwall responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Selene, and look forward to your next visit.

February 10, 2024

Rockwall Toyota is good and clean dealership with polite workers. They kept me informed of their progress on my vehicle. More

by sbalogun96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 11, 2024 -

Toyota of Rockwall responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Rockwall, we look forward to having you as one of our valued customers for many more years to come!

February 09, 2024

It was great and on time. No complaints on my end keep up good work More

by valheru96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Landrum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McGuire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 09, 2024 -

Toyota of Rockwall responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Toyota of Rockwall, we look forward to having you as a valued customer for many years to come!

February 07, 2024

The service department is always very informative whenever I bring my car in. I’ve been going to them for the past 5 years and trust my service advisors knowledge on keeping my vehicle safe. More

by ERIN BRACKETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McGuire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 07, 2024 -

Toyota of Rockwall responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

February 07, 2024

Great service always! But they need to start washing cars again with all the services More

by Yedjermajano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McGuire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 07, 2024 -

Toyota of Rockwall responded

Thank you so much for taking the time to leave us this feedback! We look forward to working with you again!

February 07, 2024

It took almost 3 hrs to rotate and patch a tire. I came in around 230 and didn't leave till close to 5!!! More

by amandamoo25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josue
Report | Print
Feb 10, 2024 -

Toyota of Rockwall responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

February 07, 2024

Great service always! But they need to start washing cars again with all the services or a coupon for a car wash. More

by enfieldjeff88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josue
Report | Print
Feb 07, 2024 -

Toyota of Rockwall responded

We are very happy to hear Josue provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 03, 2024

No one beats the level of service Toyota of Rockwall provides. 10s across the board More

by Jwmulligan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
Report | Print
Feb 04, 2024 -

Toyota of Rockwall responded

Thank you for choosing Toyota of Rockwall. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Feb 05, 2024 -

Jwmulligan responded

Great as always

February 03, 2024

The dealer provided fast and friendly service that was professional. I would recommend this location. More

by terrill.w.herrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 04, 2024 -

Toyota of Rockwall responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Terrill, and don't hesitate to let us know if we can be of further assistance.

February 03, 2024

Scheduled a regular maintenance, everything went well with quick service. Very friendly staff and an overall great experience! More

by mgmatej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McGuire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 04, 2024 -

Toyota of Rockwall responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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