Toyota of Rockwall - Service Center

Excellent services we don’t have to wait at all everything was excellent we love Rockwall toyato everything was excellent we love Rockwall toyato More

Toyota of Rockwall is vigilant and keeps after me about important maintenance. Thank you for protecting my investment, and I will see you soon, as my Tacoma will need another oil change: I'm putting the mi important maintenance. Thank you for protecting my investment, and I will see you soon, as my Tacoma will need another oil change: I'm putting the miles on my truck. Thank you for your generosity, and persistence. I will see you soon. Lawrence Pate More

Toyota of Rockwall has always given us excellent service since we started using them 8 years ago! Everyone is courteous and helpful and their work has been “top drawer”! since we started using them 8 years ago! Everyone is courteous and helpful and their work has been “top drawer”! More

Sam was keeping me updated on all the progress with my car. Waiting for the parts takes forever but once the parts are received the work in my car is faster. car. Waiting for the parts takes forever but once the parts are received the work in my car is faster. More

Courteous. Reliable. Polite. Would go there again based on this experience. Would recommend to Others Reliable. Polite. Would go there again based on this experience. Would recommend to Others More

They kept changing the date and the price for service, and they ran my credit wrong, the “fix” was to run it again. and they ran my credit wrong, the “fix” was to run it again. More

Great attention to detail and go the extra mile to make sure my concerns were met and checked into. sure my concerns were met and checked into. More

There was a mixup in communication and I received an estimate that was incorrect. I left my car an extra day and told them I would be there to pick it up and asked if it would be ready. I was assured it estimate that was incorrect. I left my car an extra day and told them I would be there to pick it up and asked if it would be ready. I was assured it was. When I arrived, it was not. And some of the recall work had not been completed. I was given the option of: waiting 30 minutes for the shuttle to get home (after I had already been there 30 minutes), calling an Uber (that I would have to pay for) or take my car home and bring it back. I would have expected a better option since it was their error. I ended up taking my car home since I had a deadline to meet. More

Service was not good. The explanation I got was dum makes no sense. I called to speak to a manager left a voicemail because he or she was away from her desk in that momen The explanation I got was dum makes no sense. I called to speak to a manager left a voicemail because he or she was away from her desk in that moment. No one took the time to call and see why. More

Was told I need a diagnosis for headlight issue. The light was working fine. $200 to tell me it was because I replaced my battery. Never told me how to fix alarm or how much it would cost to correct The light was working fine. $200 to tell me it was because I replaced my battery. Never told me how to fix alarm or how much it would cost to correct. Took over 3 hours just to do nothing except take my $. More