Toyota of Rockwall - Service Center

Working with Toyota of Rockwall never fails! My experience is always great and I never regret coming here. My experience is always great and I never regret coming here. More

Super nice and friendly. Didn’t feel like I was a number there. First time coming here, made me feel real comfortable. There was no games to play and everything told to me wa Didn’t feel like I was a number there. First time coming here, made me feel real comfortable. There was no games to play and everything told to me was on paper. More

I have worked with Mick for the last several years. He has always taken good care of our cars. I have worked with Kasey as well for the last few years. She is awesome too. I have come to This dealershi He has always taken good care of our cars. I have worked with Kasey as well for the last few years. She is awesome too. I have come to This dealership since 2013 and will not take any of my cars anywhere else. More

The waiting room was overcrowded. I went on a weekday and had to wait over 2 hours even though I was told 1.5 hour wait, which is still ridiculous! Even though I was there they kept t I went on a weekday and had to wait over 2 hours even though I was told 1.5 hour wait, which is still ridiculous! Even though I was there they kept texting the phone number on file which was my mom's, she was working and had to text me everything they texted her, but they knew she was not the one that was there! More

Fast and excellent customer service. I was in and out for an oil change and tire rotation in less than one hour, I was in and out for an oil change and tire rotation in less than one hour, More

I came in for an oil change and necessary Routine work. I was told I did not need the oil change only to get home and receive an email stating that I needed an oil change and how much it would be. work. I was told I did not need the oil change only to get home and receive an email stating that I needed an oil change and how much it would be. Go figure! More

I was lied to about the 4x4 issue I had when I brought my truck in for maintenance! The reason I was given was for the issue was not true! The issue was that in 4x4 when I stared moving forward if I turned s truck in for maintenance! The reason I was given was for the issue was not true! The issue was that in 4x4 when I stared moving forward if I turned slightly left the truck would lurch as if something was trying to lock up in the front end. I was told that when the truck is in 4x4 I was not suppose to turn the wheel at all. That in 4x4 I was only suppose to go straight. If that's not nonsense I don't know what is! More

They push service that isn't needed, and get an attitude when I decline. I come in for only an oil change and they mess with my tire pressure, tell me I need to spend $1200 on fluids that don't require chan when I decline. I come in for only an oil change and they mess with my tire pressure, tell me I need to spend $1200 on fluids that don't require changing for another 30k+ miles, and take an hour and a half or more to complete the oil change. As soon as my warranty is out I'll not be setting foot in this dealership again. More

Clean premises, Staff always welcomes you with a smile and keeps you informed during visit and keeps you informed during visit More

The services are quick and professional. I do like the staffs there .am looking forward to next appointment. I do like the staffs there .am looking forward to next appointment. More