Toyota of Rockwall - Service Center

Very easy to schedule. Quickly registered at dealership and they were fished in under an hour on a Saturday. Very pleased. Quickly registered at dealership and they were fished in under an hour on a Saturday. Very pleased. More

They didn't top off the windshield washing fluid like they said they automatically do. I'm the oil change when my husband came in the first time they said on 2023 Toyota Corolla. They only do them every they said they automatically do. I'm the oil change when my husband came in the first time they said on 2023 Toyota Corolla. They only do them every 10,000 miles. My sticker the take that did my oil change as we scheduled to come in at 5000 miles do the tax and service people know the actual amount you are to bring it in for. Last time the people told my husband Toyota different you only do it every 10,000 miles. The tech thought the linkage to the cable that opens the hood was impaired by something. It was not. My husband came in and with the service manager, they figured out how to the fix linkage to the hood release they need to do better troubleshooting and better at their jobs . More

I was there for an alignment and maintenance on the vehicle, oil change, and what I thought was topping off the fluids; however, this was not completed, the topping of the fluids. I realize there was n vehicle, oil change, and what I thought was topping off the fluids; however, this was not completed, the topping of the fluids. I realize there was no windshield wiper fluid and I’m sure maybe the coolant wasn’t topped off either. I immediately called the dealership on Monday and was told I could take the car in. I wanted to make the dealership aware of the practice because if they did it to my vehicle, I am sure they are not topping off other vehicles as well. More

The staff are friendly, inviting and professional. The customer seating area is clean, comfortable and the smell of warm cookies is a plus. Thank you for having beverages for costumers. The customer seating area is clean, comfortable and the smell of warm cookies is a plus. Thank you for having beverages for costumers. More

Extreme price gouging. There is no way that part plus labor cost 600.00. I totally get want I g to make a profit and get bonuses but charging someone almost 600.00 for some There is no way that part plus labor cost 600.00. I totally get want I g to make a profit and get bonuses but charging someone almost 600.00 for something that cost the company maybe 40.00 is ridiculous! More

As usual, we were taken care of with in a professional and polite manner. The only thing I miss is the car wash. That was always a great service to offer your customers. and polite manner. The only thing I miss is the car wash. That was always a great service to offer your customers. More

My vehicle was fixed as promised. Stefanie was great in helping identify the problem and getting it repaired Stefanie was great in helping identify the problem and getting it repaired More

I was disappointed that you guys don’t wash vehicles or vacuum after maintenance services anymore. We have purchased several Toyota’s and this used to be a standard service. It was something that stood out vacuum after maintenance services anymore. We have purchased several Toyota’s and this used to be a standard service. It was something that stood out as an extra perk to us. The appointment was quick and I had no issues with the service itself. More

We love Toyota of Rickwzl! We love our 2022 RAV 4. Everyone so attentive to their customers and their needs! Everyone is always so nice in sales, customer service and service c We love our 2022 RAV 4. Everyone so attentive to their customers and their needs! Everyone is always so nice in sales, customer service and service center, every time we go there! Give them a chance, you will love them! More

I love the texts that keep you updated and the service is top notch! Thank you Toyota of Rockwall! top notch! Thank you Toyota of Rockwall! More