Toyota of Rockwall - Service Center

Brought my RAV4 in for the rear hatch to be checked because it was not raising up all the way. Demonstrated this to the lady who checked the car in, and it did the same she tried resetting the system. because it was not raising up all the way. Demonstrated this to the lady who checked the car in, and it did the same she tried resetting the system. still it only rose part way. Left car and got a call stating that the tech could not see a problem nor duplicate the problem. He said that he saw not problem even though one of the other associates stated he got two calls that same day about the same problem. Now the hatch raises up just high enough to bang your head unless you physically lift the hatch the rest of the way. That is not the way it was when we bought the car. More

Always a great experience. While getting my car serviced, everyone is friendly and transparent on what was done and what I may need to keep an eye on. In and out in an hour giv While getting my car serviced, everyone is friendly and transparent on what was done and what I may need to keep an eye on. In and out in an hour give or take. More

Toyota of Rockwall was busy but the wait time and service was good. The service technician was courteous, knowledgeable, and professional. Thank you! was good. The service technician was courteous, knowledgeable, and professional. Thank you! More

I am happy with my Toyota vehicle. However, I have learned and experienced that Toyota of Rockwall puts profit over Customer service and Integrity to the customer. However, I have learned and experienced that Toyota of Rockwall puts profit over Customer service and Integrity to the customer. More

Oil change was right on time and very nice service advisor. Service advisory was very helpful advisor. Service advisory was very helpful More

This Service Advisor is the absolute best that I've ever had. She even tops my Lexus advisors! She is genuine and authentic and her concern for customers shines brightly. had. She even tops my Lexus advisors! She is genuine and authentic and her concern for customers shines brightly. More

Love this place every one is nice they really are helpful and they really take care of the customers especially when you ask for help I appreciate everything they do and they really take care of the customers especially when you ask for help I appreciate everything they do More

I use this dealership for all of my cars. Toyota of Rockwall service department always takes care of me! Toyota of Rockwall service department always takes care of me! More

My rep was friendly and attentive. I made an appointment for an oil change and I was there a little over an hour and half. I feel like this is a bit excessive when I made an appointmen I made an appointment for an oil change and I was there a little over an hour and half. I feel like this is a bit excessive when I made an appointment for an express service. More

I was pleased with my service writer Kevin was very professional in finding out what I needed to be done on my car. Also this the technician that worked on my vehicle did a thorough job. Thank you professional in finding out what I needed to be done on my car. Also this the technician that worked on my vehicle did a thorough job. Thank you More