Toyota of Rockwall - Service Center

I put my truck in shop on Monday for engine swap and got it back on Wednesday evening. They did a great job! I accidentally put a one instead of a 5 on my rating. They did a exceptional job! it back on Wednesday evening. They did a great job! I accidentally put a one instead of a 5 on my rating. They did a exceptional job! More

Service didn't bother to put down the correct mileage on the ticket nor reminder the ticket nor reminder More

Friendly staff at this location. Wait time was very minimal. I would however LOVE to see a free soda fountain machine in the customer lobby waiting area like Patt Lobb Toyota in McKi Wait time was very minimal. I would however LOVE to see a free soda fountain machine in the customer lobby waiting area like Patt Lobb Toyota in McKinney has. More

Another great job by the whole team. My truck will be in for an engine swap on Monday l, hopefully everything goes well My truck will be in for an engine swap on Monday l, hopefully everything goes well More

They did not do the right thing. I had a recall repair and the hatchback started not closing after that and never before. The dealership assumed no responsibility I had a recall repair and the hatchback started not closing after that and never before. The dealership assumed no responsibility More

They would not honor warranty work from another dealership because Toyota was having issues with the national registry. So I had to tow my own vehicle to another Toyota dealership. dealership because Toyota was having issues with the national registry. So I had to tow my own vehicle to another Toyota dealership. More

We brought our Lexus in to repair the catch to the hatch back door. The electronic part was working properly. You installed a part but apparently disconnected the electronic part. When we called our advi back door. The electronic part was working properly. You installed a part but apparently disconnected the electronic part. When we called our advisor, Kasey, she said there would be another charge to reconnect the electronics that YOU messed up. This is not acceptable. We will return the vehicle to you next week when the weather is good. We expect you to repair the vehicle to proper working condition without additional charge. More

We are extremely pleased with the work you have done, and we truly appreciate your dedication and the time you spent serving us. we truly appreciate your dedication and the time you spent serving us. More

Very efficient and friendly. Got me in and out in under time expected. Very courteous! Got me in and out in under time expected. Very courteous! More

Sam was great to work with while my car was in service. Will request him the next time I go in for service. Will request him the next time I go in for service. More