Toyota of Rockwall - Service Center

Everyone was real professional and very nice! The waiting room was spacious and very comfortable.. The waiting room was spacious and very comfortable.. More

It was a great and seamless experience. Very smoothly ram service department. Was in and out. Very smoothly ram service department. Was in and out. More

Very disappointed about no car wash. When I got my 4Runner. Sales person said since I live nearby I can bring it up whenever for a cleaning, I thought since I went to my local dealership When I got my 4Runner. Sales person said since I live nearby I can bring it up whenever for a cleaning, I thought since I went to my local dealership and your close how great is that. Your car wash has been broke ever since. You’re a multi million dollar company and you can’t fix your car wash. At least have people do hand washing. Also when people do tire rotation. Spray the tires. Make them look good. It’s the little things that matter. More

Quick, easy and very courteous. All I needed according to the maintenance record was a tire rotation. But the service center found several other things that needed attention. I didn All I needed according to the maintenance record was a tire rotation. But the service center found several other things that needed attention. I didn’t love the cost, but I do love the attention to detail. More

Very professional and friendly. ..we live an hour & a half away and will always go there. ..we live an hour & a half away and will always go there. More

The dealership has always been friendly and professional. I have never had any issues with service appointments. I have never had any issues with service appointments. More

Kasey is absolutely THE BEST ! !! I will make sure to make an appointment with her every time. !! I will make sure to make an appointment with her every time. More

I think I’m being a little generous in my review. Staff was nice and professional. I just didn’t like that I had to pay $180 when they couldn’t provide a diagnosis because the car didn’t fail an Staff was nice and professional. I just didn’t like that I had to pay $180 when they couldn’t provide a diagnosis because the car didn’t fail any codes. I’m in the medical field. I look at diagnostics to provide answers. There was nothing accomplished. I wasted time and money. More

The service center is normally great but the last 2 times have been awful and I believe it was the service advisor that is making everything worse. His name is Kawa. And the mechanic left broken parts of the have been awful and I believe it was the service advisor that is making everything worse. His name is Kawa. And the mechanic left broken parts of the trim piece that was replace. More

Was greeted immediately in the Service bay upon arrival. Service Advisor, Brian Carpenter, was very friendly and helpful. My service was done quickly. I received suggestions on my phone of recommended wo Service Advisor, Brian Carpenter, was very friendly and helpful. My service was done quickly. I received suggestions on my phone of recommended work to be done but there was no pressure by anyone to add the services. Great experience. More