Toyota of Rockwall - Service Center

Great service from Carl. Got in and out quickly. No complaints and will definitely use this dealership again.. Got in and out quickly. No complaints and will definitely use this dealership again.. More

Great service response, research and interaction with service advisor Carl David. He was very helpful with a warranty issue and getting that resolved. He kept me informed and the service was handled eff service advisor Carl David. He was very helpful with a warranty issue and getting that resolved. He kept me informed and the service was handled efficiently. More

Kayse Boysaw is always very sweet, attentive and explains all of my vehicle care & options as well as the rest of the Toyota team! My visit is always pleasant professional and always on time with service. I all of my vehicle care & options as well as the rest of the Toyota team! My visit is always pleasant professional and always on time with service. I am very appreciative & grateful with the service the Toyota Rockwall Team provides. I do miss the car wash! More

Sam was outstanding in providing me with the information I needed to make decisions for resolving my issues. Very friendly and has a great attitude! I needed to make decisions for resolving my issues. Very friendly and has a great attitude! More

Always checks to make sure there aren't any issues with your vehicle. I can depend on Rockwall Toyota to keep my vehicle in top running condition. your vehicle. I can depend on Rockwall Toyota to keep my vehicle in top running condition. More

Good service and clean and friendly staff . Staff are willing to help answer all questions. Staff are willing to help answer all questions. More

We had a recall that affects the safety of our vehicle and Toyota told us that corporate has stated there is no fix at this time. The recall is that the passenger side airbag might not deploy in a crash. and Toyota told us that corporate has stated there is no fix at this time. The recall is that the passenger side airbag might not deploy in a crash. This is our second big thing with this particular vehicle. Our brakes release for a few seconds when you apply them and lunge you forward, making it feel unsafe as well. This is our third Toyota and we have driven the two before well over 200,000. However, after having the Sienna and all of the issues we’ve had with no remedies from Toyota, we will look at other makes. More

Great friendly trustworthy place to take your car in for service, Sam was very professional. service, Sam was very professional. More

I keep coming back to your dealership because of Kasey Boysaw. She is the best service associate i have ever seen. She is very receptive and has the best customer service I have ever seen. She takes time Boysaw. She is the best service associate i have ever seen. She is very receptive and has the best customer service I have ever seen. She takes time to explain your car problems step by side in such a way that you will end up spending money in good way. More

Cesar always takes great care of me and sees to the mechanics' work. We have been using TOYOTA OF ROCKWALL for the last 10 years. The Service department is the best!!! mechanics' work. We have been using TOYOTA OF ROCKWALL for the last 10 years. The Service department is the best!!! More