Toyota of Rockwall - Service Center

Was greeted immediately in the Service bay upon arrival. Service Advisor, Brian Carpenter, was very friendly and helpful. My service was done quickly. I received suggestions on my phone of recommended wo Service Advisor, Brian Carpenter, was very friendly and helpful. My service was done quickly. I received suggestions on my phone of recommended work to be done but there was no pressure by anyone to add the services. Great experience. More

I think I’m being a little generous in my review. Staff was nice and professional. I just didn’t like that I had to pay $180 when they couldn’t provide a diagnosis because the car didn’t fail an Staff was nice and professional. I just didn’t like that I had to pay $180 when they couldn’t provide a diagnosis because the car didn’t fail any codes. I’m in the medical field. I look at diagnostics to provide answers. There was nothing accomplished. I wasted time and money. More

The service center is normally great but the last 2 times have been awful and I believe it was the service advisor that is making everything worse. His name is Kawa. And the mechanic left broken parts of the have been awful and I believe it was the service advisor that is making everything worse. His name is Kawa. And the mechanic left broken parts of the trim piece that was replace. More

Great clean location, people are friendly and helpful with anything I need. I have no problem whenever I go. with anything I need. I have no problem whenever I go. More

Service was great but I am sick of the spam messages. I already did a text survey. It was a car appointment. Not everything needs a review or feedback. I already did a text survey. It was a car appointment. Not everything needs a review or feedback. More

Toyota of Rockwall is always great. I even service my non Toyota with them. Lifetime warranty on the window tint. Can’t beat that. I even service my non Toyota with them. Lifetime warranty on the window tint. Can’t beat that. More

Everyone I encountered was very professional! The service I received was excellent. I would highly recommend them again. The service I received was excellent. I would highly recommend them again. More

It's clean and ASM made it feel like home. Wish the lounge was a bit bigger! Wish the lounge was a bit bigger! More

Very professional! Excellent service I m very pleased with the service , Mr Sam Heidel very polite and professional Excellent service I m very pleased with the service , Mr Sam Heidel very polite and professional More

Was taken car of and promised on time no question asked had to rent a car driver refused to return me home after drop off! had to rent a car driver refused to return me home after drop off! More