3,440 Reviews of Toyota of Rockwall - Service Center
Good service at a good price, I would recommend this dealership, will continue to take my vehicle there. dealership, will continue to take my vehicle there. More
Great service and good cookies to eat. Very good quality workmanship. I appreciate everything very much!! Very good quality workmanship. I appreciate everything very much!! More
No intention to update in mannerly time but only to tell you that they haven't done a thing to the car close to the closing hours which is 5 pm. Wasting your time waiting for the whole day to just received you that they haven't done a thing to the car close to the closing hours which is 5 pm. Wasting your time waiting for the whole day to just received that kind of update, when she communicates with you, you feel unimportant because it's only a recall service. Very unprofessional and rude (bad customer service)! More
I've always been impressed with the professionalism at Toyota of Rockwall. Every employee seems to be interested in my welfare when I have brought my Sienna in for service. Toyota of Rockwall. Every employee seems to be interested in my welfare when I have brought my Sienna in for service. More
If anyone is looking for a salesman ask for Kenneth Martin he is TOP TIER! He keeps it honest about everything you need to know across the board. He makes sure we were good the time we were there (food Martin he is TOP TIER! He keeps it honest about everything you need to know across the board. He makes sure we were good the time we were there (food/drinks). I never felt rushed with him, I’ll highly recommend him. Trust me. Service is always so respectful & make sure they keep you updated on everything. Great customer service! More
It has become almost impossible for anyone to get things right. Am so mad I will be transferring my business to another service station. right. Am so mad I will be transferring my business to another service station. More
Excellent service as usual. Will soon trade my Toyota in for a new one! Can’t wait to do business with you guys! Again, thanks! Will soon trade my Toyota in for a new one! Can’t wait to do business with you guys! Again, thanks! More
I went in for an oil change and there were several recommendations based on mileage for additional service. It ended up being over $1,000 and $600 for changing spark plugs. After approving and having recommendations based on mileage for additional service. It ended up being over $1,000 and $600 for changing spark plugs. After approving and having the work done I looked into how much that work would cost elsewhere and it was several hundred dollars over that price. I am glad I had the recommended work done and it was convenient to do it but I am disappointed in the pricing difference. Overall it is easy to schedule an appointment and have the work done to fit in my schedule. More