Toyota of Rockwall - Service Center

Great service. Appreciate the professional treatment and timely completion of the service needed. Will be back! Appreciate the professional treatment and timely completion of the service needed. Will be back! More

Toyota of Rockwall’s service department has always been courteous and efficient. I have purchased 4 vehicles from this dealership. courteous and efficient. I have purchased 4 vehicles from this dealership. More

Signed up online for service with a safety recall. The recall wasn't done and the SA didn't seem to know about the service request. I didn't get the safety recall repaired. This dealership has repeate The recall wasn't done and the SA didn't seem to know about the service request. I didn't get the safety recall repaired. This dealership has repeatedly tried to sell me a car. Each time I came in. I had to wait to see the salesman. Despite having an appointment, one time I got the run around for hours in a bait and switch. I bought a car somewhere else. Happy with new dealer - Norm Reeves Subaru. More

The scheduled service was quick, efficient, and done well! Carl, who was my service agent was very helpful, friendly, and professional. The feedback from him was informative. Even the oil life gage was well! Carl, who was my service agent was very helpful, friendly, and professional. The feedback from him was informative. Even the oil life gage was adjusted to 100%. It was my last free service. Thank you! More

My son dropped off my Toyota at 9:45am and service called him around 1pm just to tell him they couldn’t fix the recall. He waited all that time for nothing him around 1pm just to tell him they couldn’t fix the recall. He waited all that time for nothing More

They checked to see if a repair could be performed under the general warranty and I was told that it could but they would have to order the part. I never heard back from them. I subsequently talked to the the general warranty and I was told that it could but they would have to order the part. I never heard back from them. I subsequently talked to the service manager and he told me that he would check on it and get back with me. It has been 3 weeks and I have not heard from them. More

The keep me there for 3 hr and served. The people come behind me be fair The people come behind me be fair More

Great customer service and a great wonderful environment to sit and relax while you wait . to sit and relax while you wait . More

I really appreciated how helpful Kasey was. She recommended that I have my AC evaporator coil cleaned on another car, and it helped so much I had it done on my Rav4 too. Then she told me about She recommended that I have my AC evaporator coil cleaned on another car, and it helped so much I had it done on my Rav4 too. Then she told me about how thin my front brake pads had gotten. So I was thankful to mechanic that checked my car out, and Kasey's helpfulness. She is real asset to your company. By the way, one of the reasons I choose to have my oil changed with you is how thorough you check out my car when I do. Thanks again, Gary! More

Whenever I visit Toyota of Rockwall I am always greeted with smiling faces, kindness and professionalism. I drive from Red Oak, Texas to have maintenance done. with smiling faces, kindness and professionalism. I drive from Red Oak, Texas to have maintenance done. More