Toyota of Rockwall - Service Center

Sam was very helpful and kept on following up with us regarding the status of our vehicle regarding the status of our vehicle More

The dealership has always been courteous and professional. They’ve always explained services efficiently, and they complete the work in a timely manner. professional. They’ve always explained services efficiently, and they complete the work in a timely manner. More

Went in for oil change. No oil in vehicle, engine made knocking noise . Car would not accelerate No oil in vehicle, engine made knocking noise . Car would not accelerate More

Very nice dealership. Always make you feel welcome. Put advisor Carl David does a great job explaining things. Always make you feel welcome. Put advisor Carl David does a great job explaining things. More

Great service! People should bring their car here to get it repaired in a timely manner. People should bring their car here to get it repaired in a timely manner. More

The Service Dept (Mick and Randy) take excellent care and attention to my Lexus RX350. I am very comfortable with the process and attention to detail! Thanks Guys!!! attention to my Lexus RX350. I am very comfortable with the process and attention to detail! Thanks Guys!!! More

The service representative was extremely kind and knowledgeable, however, they always come up with very expensive repairs that they think we should do. This time, it was brakes, so we took it to our knowledgeable, however, they always come up with very expensive repairs that they think we should do. This time, it was brakes, so we took it to our mechanic who told us that there was about 50% left on the brakes. The repairs are outrageous in price and unaffordable at the dealership. We take their report to our mechanic for him to look at. He is diligent, reasonable and honest. Over 70% of the time, he has told us that the repairs are unnecessary at this moment. The best thing I can say about their report is that it does alert us to anything that might become an issue. More

Went in for tire replacement due to nail. Was pleased with the service team Randy and Kacie. Kept us updated. Was pleased with the service team Randy and Kacie. Kept us updated. More

I called them at 3:00 PM and had a maintenance warning on my car. I live an hour away but the lady in scheduling got me in that day. When we arrived we drove straight into a bay and were greeted warmly. Our my car. I live an hour away but the lady in scheduling got me in that day. When we arrived we drove straight into a bay and were greeted warmly. Our service advisor was very friendly and helpful, explaining what was being done to the car. The waiting area was clean and bright with vending machines and cookies. Everyone was pleasant and made time to answer any questions we had. Top notch dealership in every way! More

The service team did an excellent job with the scheduling and the maintenance . A good experience . and the maintenance . A good experience . More