Toyota of Rockwall - Service Center

They are professional and showed great concern for me! It’s always a comfortable experience bringing my car in! It’s always a comfortable experience bringing my car in! More

Sam Heidel is awesome I give him the highest rating I can give him i had a problem with management when I bought my car but the salesman and people are really nice give him i had a problem with management when I bought my car but the salesman and people are really nice More

Great service and communication. All team members involved were very informative and made me feel welcome. All team members involved were very informative and made me feel welcome. More

I was impressed by the friendly and thorough customer service that I received on my visit for services. service that I received on my visit for services. More

Left my 4Runner at the dealership for a simple balance and rotate, $100. I return 3 hours later, pick up my car and nothing was done - tires weren’t rotated, the air pressure wasn’t even checked. So no and rotate, $100. I return 3 hours later, pick up my car and nothing was done - tires weren’t rotated, the air pressure wasn’t even checked. So now I have to find another ride and spend the afternoon going back and forth without a car … when it should have been done in the first place, and what I paid money for. Next time I’ll go to my local auto shop. More

Much better this time. Time in and out 1 hour. We were kept well informed. Time in and out 1 hour. We were kept well informed. More

it was very good experience and good customer service; car was handled with care and problem was resolved car was handled with care and problem was resolved More

Kasey provides great customer service. Always attentive and provides that personal touch that makes driving out of the way worth it. Always attentive and provides that personal touch that makes driving out of the way worth it. More

I took my vehicle here for the check engine light coming on and it’s under warranty. They took my vehicle back and after about an hour they told me it indicated that my truck was running lean. He said if yo on and it’s under warranty. They took my vehicle back and after about an hour they told me it indicated that my truck was running lean. He said if you want we can take apart the vehicle but you would have to leave it here and have someone pick you up. 2nd if we take it apart and animals have eaten up parts inside then it will void your warranty and cost you a lot. I told them to get me my truck back and I would take it somewhere else. They were about to lie about my truck to void my warranty. I would stay away from her. More

Scoot was great as soon as arrived to the shop. He was communicative and made the process easy. He was communicative and made the process easy. More