Toyota of Rockwall - Service Center

Whenever I visit Toyota of Rockwall I am always greeted with smiling faces, kindness and professionalism. I drive from Red Oak, Texas to have maintenance done. with smiling faces, kindness and professionalism. I drive from Red Oak, Texas to have maintenance done. More

They checked to see if a repair could be performed under the general warranty and I was told that it could but they would have to order the part. I never heard back from them. I subsequently talked to the the general warranty and I was told that it could but they would have to order the part. I never heard back from them. I subsequently talked to the service manager and he told me that he would check on it and get back with me. It has been 3 weeks and I have not heard from them. More

Great service and good cookies to eat. Very good quality workmanship. I appreciate everything very much!! Very good quality workmanship. I appreciate everything very much!! More

No intention to update in mannerly time but only to tell you that they haven't done a thing to the car close to the closing hours which is 5 pm. Wasting your time waiting for the whole day to just received you that they haven't done a thing to the car close to the closing hours which is 5 pm. Wasting your time waiting for the whole day to just received that kind of update, when she communicates with you, you feel unimportant because it's only a recall service. Very unprofessional and rude (bad customer service)! More

Very friendly and accommodating staff. Team members assisted with various questions I had across multiple topics. Team members assisted with various questions I had across multiple topics. More

They are honest and friendly. They always service my car fast. I highly recommend this dealership. They always service my car fast. I highly recommend this dealership. More

I've always been impressed with the professionalism at Toyota of Rockwall. Every employee seems to be interested in my welfare when I have brought my Sienna in for service. Toyota of Rockwall. Every employee seems to be interested in my welfare when I have brought my Sienna in for service. More

If anyone is looking for a salesman ask for Kenneth Martin he is TOP TIER! He keeps it honest about everything you need to know across the board. He makes sure we were good the time we were there (food Martin he is TOP TIER! He keeps it honest about everything you need to know across the board. He makes sure we were good the time we were there (food/drinks). I never felt rushed with him, I’ll highly recommend him. Trust me. Service is always so respectful & make sure they keep you updated on everything. Great customer service! More

Excellent service as usual. Will soon trade my Toyota in for a new one! Can’t wait to do business with you guys! Again, thanks! Will soon trade my Toyota in for a new one! Can’t wait to do business with you guys! Again, thanks! More

I went in for an oil change and there were several recommendations based on mileage for additional service. It ended up being over $1,000 and $600 for changing spark plugs. After approving and having recommendations based on mileage for additional service. It ended up being over $1,000 and $600 for changing spark plugs. After approving and having the work done I looked into how much that work would cost elsewhere and it was several hundred dollars over that price. I am glad I had the recommended work done and it was convenient to do it but I am disappointed in the pricing difference. Overall it is easy to schedule an appointment and have the work done to fit in my schedule. More