Toyota of Rockwall - Service Center

I really liked Sam. Very professional and courteous. He didn’t make me feel ignorant. I would love for him to be my technician in the future. Very professional and courteous. He didn’t make me feel ignorant. I would love for him to be my technician in the future. More

I was there for 2 hours with an appointment and they didn’t do what I paid for and had to go back again because they did not do the state inspection correctly. didn’t do what I paid for and had to go back again because they did not do the state inspection correctly. More

Would have been 5 stars, but appt. was not on the schedule. Luckily Sam remembered that we had talked 2 days before and agreed to a time. Everything was taken care of that day as sched was not on the schedule. Luckily Sam remembered that we had talked 2 days before and agreed to a time. Everything was taken care of that day as scheduled after discussing with Sam. More

Signed up online for service with a safety recall. The recall wasn't done and the SA didn't seem to know about the service request. I didn't get the safety recall repaired. This dealership has repeate The recall wasn't done and the SA didn't seem to know about the service request. I didn't get the safety recall repaired. This dealership has repeatedly tried to sell me a car. Each time I came in. I had to wait to see the salesman. Despite having an appointment, one time I got the run around for hours in a bait and switch. I bought a car somewhere else. Happy with new dealer - Norm Reeves Subaru. More

The scheduled service was quick, efficient, and done well! Carl, who was my service agent was very helpful, friendly, and professional. The feedback from him was informative. Even the oil life gage was well! Carl, who was my service agent was very helpful, friendly, and professional. The feedback from him was informative. Even the oil life gage was adjusted to 100%. It was my last free service. Thank you! More

The keep me there for 3 hr and served. The people come behind me be fair The people come behind me be fair More

I really appreciated how helpful Kasey was. She recommended that I have my AC evaporator coil cleaned on another car, and it helped so much I had it done on my Rav4 too. Then she told me about She recommended that I have my AC evaporator coil cleaned on another car, and it helped so much I had it done on my Rav4 too. Then she told me about how thin my front brake pads had gotten. So I was thankful to mechanic that checked my car out, and Kasey's helpfulness. She is real asset to your company. By the way, one of the reasons I choose to have my oil changed with you is how thorough you check out my car when I do. Thanks again, Gary! More

Great customer service and a great wonderful environment to sit and relax while you wait . to sit and relax while you wait . More

Good service at a good price, I would recommend this dealership, will continue to take my vehicle there. dealership, will continue to take my vehicle there. More

My son dropped off my Toyota at 9:45am and service called him around 1pm just to tell him they couldn’t fix the recall. He waited all that time for nothing him around 1pm just to tell him they couldn’t fix the recall. He waited all that time for nothing More