Toyota of Rockwall - Service Center

Excellent service experience . Kasey kept me advised, gave me a thorough explanation of the recommendations, and was so personable. Kasey kept me advised, gave me a thorough explanation of the recommendations, and was so personable. More

I've been bringing my vehicles, three Toyotas, to the Rockwall dealership since buying my first Toyota there in 2009. Service has always been excellent. My first excellent relationship with the service r Rockwall dealership since buying my first Toyota there in 2009. Service has always been excellent. My first excellent relationship with the service representatives was with Kyle Rust and then years later with Kasey Bosaw. As long as Toyota continues to employ people like them Toyota will have my continued loyalty and business. More

Mick Schlott was very helpful. He kept me informed of details (I was out of town). I always request him when I need car maintenance, service. He is tops. He kept me informed of details (I was out of town). I always request him when I need car maintenance, service. He is tops. More

They were very knowledgeable and were very supportive and willing to meet our expectations. We will continue to use them as our home dealership. willing to meet our expectations. We will continue to use them as our home dealership. More

Mike Schott is excellent to work with. !! Thorough and clear explanations, etc. I appreciate the service he gives . !! Thorough and clear explanations, etc. I appreciate the service he gives . More

Toyota of Rockwall always satisfies my needs. The staff is friendly, knowledgeable, and most of all helpful. I would recommend Toyota of Rockwall to all my friends and family. The staff is friendly, knowledgeable, and most of all helpful. I would recommend Toyota of Rockwall to all my friends and family. More

The best service in town, and nice reminders to me to have maintained. We need car wash service have maintained. We need car wash service More

I can not trust toyota rocker's service anymore. It was my 2nd time visited for my 110000 maintenance service. 1. I have changed my cabin air filter myself 1 hour before my visit, but technitian rec It was my 2nd time visited for my 110000 maintenance service. 1. I have changed my cabin air filter myself 1 hour before my visit, but technitian recommended me to replace it ASAP. Is that mean he didn't even look at it? How he didn't know ? 🤔 and since I lost my trust at toyota of Rockwall. I reviewed all inspected items and found out that coolant fluid, wash fluid are almost empty. But on the inspection document, it appeared as it refilled as needed. I was very frustrated and mad for this dishonest services. I went to most of other toyota dealership for my service and toyota of rock wall was worst place. Place was nice and quite, but again service quality is very poor and No trust anymore. More

Kasey was the person I dealt with. She was excellent. You need to keep her around. She was excellent. You need to keep her around. More

The Car Wash has been broken for over a year and they don’t seem to care about client experience. don’t seem to care about client experience. More