Toyota of Rockwall - Service Center

Sam the assistant manager is amazing! The professionalism, kindness and over all experience is great! I trust Sam which is big when it comes to auto repair! The professionalism, kindness and over all experience is great! I trust Sam which is big when it comes to auto repair! More

Appointment went as expected. Was all nearly painless. Nice facility. Close to eject I live Was all nearly painless. Nice facility. Close to eject I live More

Courteous, polite and clean. Service was explained and using the text app outstanding on timing - thank you again for on time and excellent service. Service was explained and using the text app outstanding on timing - thank you again for on time and excellent service. More

Good customer service with a quick waiting period. I will definitely recommend this dealership to others I will definitely recommend this dealership to others More

Quick and thorough service! I was a walk in and they had my oil changed in less than an hour. Always friendly and attentive staff. Thank you Sam! I was a walk in and they had my oil changed in less than an hour. Always friendly and attentive staff. Thank you Sam! More

This is by far the best and fastest dealership for service around. Would highly recommend to anyone. service around. Would highly recommend to anyone. More

Everyone was professional and courteous. Service Advisor was great. Toyota of Rockwall is fantastic. Staff is fantastic. Service Advisor was great. Toyota of Rockwall is fantastic. Staff is fantastic. More

I waited almost a hour for an oil change never got a answer about sensor answer about sensor More

Mickey was my service advisor. Second time I’ve used him. He was great. I appreciate his honesty. Second time I’ve used him. He was great. I appreciate his honesty. More

The overall service was good. I had an appointment for an oil change, and the wait time was about an hour. I had a coupon which they honored which was great. However, when I went I had an appointment for an oil change, and the wait time was about an hour. I had a coupon which they honored which was great. However, when I went to pay, they had done a tire rotation, that I did not ask for, for an extra expense, which I was not expecting to pay. Which bothered me. I am old school, so my daddy always taught me to look at the bill to make sure the expenses are correct BEFORE I pay! Probably, a lost art, however a good skill to possess and pass on, so people are not taken advantage of. I went ahead and paid the bill without any exception, because he also taught me that a workman is worthy of his wages. However, with respect If I want my tires rotated, I will ask and pay for that service because I asked for it. I would NOT like for it to be assumed. Thank you for your time. More