Toyota of Rockwall

Regular Maintenance Brought my truck in for regular maintenance, spoke with the technician Josh Perkins. Mr. Perkins was very professional and informative about the main Brought my truck in for regular maintenance, spoke with the technician Josh Perkins. Mr. Perkins was very professional and informative about the maintenance to be performed on my truck. More

Great! My service advisor Donna is always giving me an update regarding the status of my car. She also discussed to me the next car schedule of maintenance o My service advisor Donna is always giving me an update regarding the status of my car. She also discussed to me the next car schedule of maintenance of my car. My experience is great so far that's why I gave the highest rating. And I can recommend this dealership to my friends and family. Other dealership ales forever to service my car ( oil change and tire rotation). More

No haggle, bottom price, reasonable offers The salesman there are not pushy or aggressive. They seemed to be secure in their jobs which then allowed them to look to meet my needs vs the best in The salesman there are not pushy or aggressive. They seemed to be secure in their jobs which then allowed them to look to meet my needs vs the best interest for themselves. More

best deal in town I wish i would have gone here first....Looked for a tacoma for several months and finally found a fair price and fantastic service at Rockwall Toyota. I wish i would have gone here first....Looked for a tacoma for several months and finally found a fair price and fantastic service at Rockwall Toyota. Robert 'No Hassle' Castle lives up to his name......He kept me updated with the progress of my ordered truck and when it came in it was a streamlined process from first drive to drive off. Thanks Robert! Coffee bar is awesome too More

GOOD, FAST, IN ONE MINUTE AND GONE THE NEXT. I,VE BEEN WITH THIS DEALERSHIP, ABOUT FOUR YEARS, FROM DAY ONE. WALKED IN ON A MONDAY AND DROVE OUT LATER IN THE TUNDRA I PURCHASED. IN THIS TIME ALL I,VE BEEN WITH THIS DEALERSHIP, ABOUT FOUR YEARS, FROM DAY ONE. WALKED IN ON A MONDAY AND DROVE OUT LATER IN THE TUNDRA I PURCHASED. IN THIS TIME ALL DEPARTMENTS HAVE BEEN GREAT, JUST LIKE WHAT I EXSPECTED IT TO BE, RIGHT UP TO THE PRESENT DATE. I EVEN STOP IN JUST TO SAY HI AT T5IMES. WHAT ELSE COULD A PERSON EXSPECT. A GREAT DEALERSHIP IN MY BOOK. IF I DO BUY ANOTHER TRUCK, IT WILL, WITHOUT A DOUGHT, BE AT TOYOTA OF ROCKWALL. IT,S A NO BRAINER. THANKS TO ALL OF THE PEOPLE THAT WORK THERE. MICHAEL PEEVEY More

Disappointing service I got a recall notice in the mail for my truck so I called Toyota of Rockwall to see what was involved in the repair. I was told by the service advis I got a recall notice in the mail for my truck so I called Toyota of Rockwall to see what was involved in the repair. I was told by the service adviser that it not a big deal, just run it by anytime and it shouldn't take an hour to fix, no appointment needed. I drive in to the dealer a few days later and the female service adviser says that it takes a while to do the repair and I should come back when I have an appointment? Just the opposite of what I was told on the phone. So I make an appointment for another day and take the truck in, wait for over an hour only to be told that they can't do the repair because they don't stock the parts to fix the recall. She said that they would order the parts and call me when they came in. Three weeks later and three trips to the dealer so far, and I have not heard anything from them. Total waste of time. More

Informative, Helpful, and Polite Jay was my salesman, and he was very helpful, informative, and polite. Also, I really love my Certified Prius Toyota. Now that my husband has driven Jay was my salesman, and he was very helpful, informative, and polite. Also, I really love my Certified Prius Toyota. Now that my husband has driven it, he loves it too. I appreciate the extra services I will receive with the certified Toyota. I wanted to add that I think it is great what you do for your community and surrounding communities for the teacher's of the year. I would definitely recommend Toyota of Rockwall to others. Jay was my salesman so not sure why it does not have his name checked below. More

New vehicle Our experience with our salesman Jimmy Greene was a very pleasant experience. Upon arrival we were greeted warmly and ask if we could be helped. Jimmy Our experience with our salesman Jimmy Greene was a very pleasant experience. Upon arrival we were greeted warmly and ask if we could be helped. Jimmy showed us several vehicles to choose from which to choose from. More

Everyone was very nice and apologetic for being so busy! Good service - friendly people- nice atmosphere! Always feel comfortable coming here to get my car checked, washed and serviced. I will continue to Good service - friendly people- nice atmosphere! Always feel comfortable coming here to get my car checked, washed and serviced. I will continue to buy my cars from this dealership in the future!! More

Regular maintenance Excellent service I was very pleased with the friendly service I received. I will certainly return to Rockwall Toyota in the future. Thank you ver Excellent service I was very pleased with the friendly service I received. I will certainly return to Rockwall Toyota in the future. Thank you very much More