Toyota of Rockwall

Best ever! James was wonderful. On a scale of 1--10 he was 10+.Couldn't ask for anyone more helpful and kind.everyone there was so friendly. It was the first tim James was wonderful. On a scale of 1--10 he was 10+.Couldn't ask for anyone more helpful and kind.everyone there was so friendly. It was the first time for us to shop there but the last! Rockwall Toyota ROCKS?? More

Friendly, efficient Service Department The service department has always been efficient and friendly!! They make the wait for my vehicle seem so short and the cookies are great!! Keep up th The service department has always been efficient and friendly!! They make the wait for my vehicle seem so short and the cookies are great!! Keep up the good work. More

Great service and enviroment Always have had a good experience for the past 6 years. Really like the pleasant environment. Pleased with Justin Hogue my service adviser who alw Always have had a good experience for the past 6 years. Really like the pleasant environment. Pleased with Justin Hogue my service adviser who always does a great job getting me in and out. More

Great ending to a Stressful Day This dealership did their Homework, Honored their Word, and Did Not treat me like an Idiot. What else can I say? Thank You, Thank You, Thank You!!! This dealership did their Homework, Honored their Word, and Did Not treat me like an Idiot. What else can I say? Thank You, Thank You, Thank You!!! More

Great Service! Since the first day of purchasing our vehicle, we've had wonderful customer service from Sales to Service departments! They are always professional a Since the first day of purchasing our vehicle, we've had wonderful customer service from Sales to Service departments! They are always professional and courteous. The Service department is always available and the wait time is minimal. The overall experience makes us glad we purchased our RAV4 from Toyota of Rockwall! More

I have a great Service Advisor My service advisor, Kyle Rust, listens to me, addresses my concerns and makes sure that he personally oversees the repairs. I have confidence that my My service advisor, Kyle Rust, listens to me, addresses my concerns and makes sure that he personally oversees the repairs. I have confidence that my Tacoma will be cared for as if it was his personal vehicle! What more can I ask? More

pissed My wife took my car in to get the radio fix, to tell me that it was a third party radio. when they installed the radio their when we bought it new. an My wife took my car in to get the radio fix, to tell me that it was a third party radio. when they installed the radio their when we bought it new. and charge me a table charge and said they could not fix it $128.95 also checked drivers window. More

Just very slow and wasn't told how long of a wait it was gon Just very very slow for a weekday. We waited for 2 hours and while it's a very nice dealership the waiting wasn't great for my kids and I. Just very very slow for a weekday. We waited for 2 hours and while it's a very nice dealership the waiting wasn't great for my kids and I. More

Fast service! Had my van service for the first 5000 miles, they were fast. I had a couple of questions which were answered. Great service. Thank you. Had my van service for the first 5000 miles, they were fast. I had a couple of questions which were answered. Great service. Thank you. More

VERY VERY slow week day - toyota recall. made an appointment. over 2 1/2 hrs to oil the electric window switch. recall letter stated it would probably take a week day - toyota recall. made an appointment. over 2 1/2 hrs to oil the electric window switch. recall letter stated it would probably take an hour but best to plan for 2 hrs. after 2 hrs. i asked about when highlander would be ready....... then someone told me 'won't be long now'. last recall - same story. LOTS of other customers coming in & leaving..... just not me. i waited and scheduled for after the hoildays in an attempt to not be forced to camp out so so long. More