Toyota of Rockwall

Outstanding Service Great folks with service in mind. Was in and out quickly and they even washed the car. I will continue to use Toyota of Rockwall for all of my servi Great folks with service in mind. Was in and out quickly and they even washed the car. I will continue to use Toyota of Rockwall for all of my service and maintenance needs. More

Great experience! We had a terrific experience shopping for and purchasing a new to us car from Toyota of Rockwall. We went to see a specific vehicle and the salesperso We had a terrific experience shopping for and purchasing a new to us car from Toyota of Rockwall. We went to see a specific vehicle and the salesperson we had an appointment with was prompt courteous and helpful. He did not try to "sell" us on this or any other vehicle, he let the car do the selling. There were no surprise charges, and Chris was thoroughly professional throughout the process. More

Great Service I was looking at a couple of vehicles when we went to Toyota of Rockwall. After looking at the Toyota Tacoma, our decision was easy. Chris Abshire wor I was looking at a couple of vehicles when we went to Toyota of Rockwall. After looking at the Toyota Tacoma, our decision was easy. Chris Abshire worked with us to get the truck just like I wanted. When it came in, we were treated wonderfully. The purchase, the truck and the dealership have all been top drawer. More

5000 mile service - Great experience Representative was friendly and very helpful. The service was performed quickly. In addition, the service team washed my car. The service was profe Representative was friendly and very helpful. The service was performed quickly. In addition, the service team washed my car. The service was professional and complete. More

Integrity They did what they said they would do and in a timely manner. I was kept up to date as to what was happening and when to expect completion. They did what they said they would do and in a timely manner. I was kept up to date as to what was happening and when to expect completion. More

great service! Carl David was friendly and explained everything required. Service was prompt and problem was fixed under warranty. thanks for such great service! Carl David was friendly and explained everything required. Service was prompt and problem was fixed under warranty. thanks for such great service! I would recommend toyota of rockwall to anyone. More

Dissatisfaction of Dealership I brought my 2014 Avalon into your dealership yesterday to have the recall part on the cruise control fixed. When I found out it would take several h I brought my 2014 Avalon into your dealership yesterday to have the recall part on the cruise control fixed. When I found out it would take several hours to complete and I had appointments I needed to go to, Kyle found out I could get a loaner car under the warranty. When I gave the front desk my driver's license and insurance card, I was told that, unless I could purchase Collision and Comp for your vehicle, I could not have a loaner car. I called my agent who did not offer such coverage nor did he know what I was talking out. I have driven Lexus, Mercedes and Hondas for the past 40 years (my first Toyota) and in all of these years did this requirement ever even come up. Kyle called me yesterday afternoon and told me he was trying to get this problem resolved but I never heard back. I am not dissatisfied with Kyle at all, he was trying to get it resolved but evidently could not. The reason I bought my Toyota in Rockwall was because of the convenience of having a local dealership. I am very disappointed to learn this is how this dealership helps their clients...if I qualify for a loaner, I feel I should have been given one. Carleen Catt More

excellent service staff and customer service! Casey Little was friendly and took care of my trucks first oil change and fog light issue. She needs a raise. If only your sales staff was as professi Casey Little was friendly and took care of my trucks first oil change and fog light issue. She needs a raise. If only your sales staff was as professional as she was I would have purchased my tundra there. More

Toyota Rockwall for new car Matt Brennan went above and beyond to find the car I was looking for...at a price I could afford. Couldn't have asked for a better friend! His super Matt Brennan went above and beyond to find the car I was looking for...at a price I could afford. Couldn't have asked for a better friend! His supervisor Gabe, was very prompt at helping find a car, and Matt drove to another dealer to get it, so I could be in my new car sooner. More

love toyota of rockwall, bought several cars there. they always treat me great & have best deals!! the salesmen are very friendly and go out of the way to find exactly what im looking for and best price they always treat me great & have best deals!! the salesmen are very friendly and go out of the way to find exactly what im looking for and best price. More