Toyota of Rockwall

A quick and friendly truck purchase... I've purchased about 5 cars just in the last 7 years, but by far this was the fastest transaction that I've ever done. Usually, it's an all day affai I've purchased about 5 cars just in the last 7 years, but by far this was the fastest transaction that I've ever done. Usually, it's an all day affair spending almost the entire wheeling and dealing. I would shop at Toyota of Rockwall any day. The folks there were very nice and down to earth and the atmosphere at the facility was relaxing. The amenities at the site was phenomenal as was the chocolate chip cookies. But there is a downside to my experience, when we got to the finance guy there was one portion that I'm still having issues with. I am a retired disable Veteran and I only pay a fraction of what anyone else would pay for Tags and License. I was charged full price, the finance guy basically said that I would have to deal with the DMV and be one my way. I contacted the DMV and they basically told me that I would not be able to recoup my cost for the plates. Any other dealership that I had dealt with in the past has always taken care of that piece. The least they could have done was get me some NICE RUBBER floor mats for my troubles. Oh well it is what it is. More

FAB!!!! Kyle always takes great care of me. Gets me in and out as quickly as possible and keeps me informed about all the details. Location is always clean an Kyle always takes great care of me. Gets me in and out as quickly as possible and keeps me informed about all the details. Location is always clean and comfortable. Service has always been great. More

AC Repair It took bringing the vehicle in 3 times to get it fixed. But once they had the right part it did not take very long to fix. Justin did a great job kee It took bringing the vehicle in 3 times to get it fixed. But once they had the right part it did not take very long to fix. Justin did a great job keeping us informed of what was going on. More

Having ny Camry serviced First and foremost I want to thank Carl David for going above and beyond for helping me when I brought in my car to be serviced. He was very informati First and foremost I want to thank Carl David for going above and beyond for helping me when I brought in my car to be serviced. He was very informative and he also let me know how everything was coming along while I waited for my car. I will continue to get my car serviced at Toyota of Rockwall. Customer service was awesome with all the people I came in contact with. Thank yall More

Best Sales And Service Experience I received the best sales and service experience from Toyota of Rockwall. Robert Castle has worked with our family for over 20 years and has always p I received the best sales and service experience from Toyota of Rockwall. Robert Castle has worked with our family for over 20 years and has always performed above and beyond our expectations. I have worked with Eric Griego in service for over 5 years and he has always exceeded our expectations. More

Quick Made an appointment for early morning. Arrived a few minutes early. Did not even get the first article read before they had finished servicing my vehi Made an appointment for early morning. Arrived a few minutes early. Did not even get the first article read before they had finished servicing my vehicle. More

bought car brand new from dealership with wheel protection When I went In for my free maintenance which cover tore rotations and oil changes they told me that I needed all 4 new tires because my tread was 2/32 When I went In for my free maintenance which cover tore rotations and oil changes they told me that I needed all 4 new tires because my tread was 2/32 I believe. Why did Toyota not warn me when my tread was getting low so that I could use my replacement warranty. But instead of warning me throughout the five services about my tread they waited until it was time for all four new tires and my warranty will not cover that because the tread was too low. Everything's been good so far besides this I feel like this is a scam just to make money. I did pay next or $20-$30 a month for my tire protection and I can't even use it. Also I'd like you to keep in mind that the Yokohama's that are on my car cost $170 apiece. So replacement with labor is over $1000. Long story short I could've had all my tires replaced for free at Toyota would've warned me that my tread count was low. Juan Chavez 2014 Scion tC More

No pressure and great help/advice I upgraded from a 2008 to 2016 Highlander. This dealership was very customer oriented and found the color combination and model I wanted. All the st I upgraded from a 2008 to 2016 Highlander. This dealership was very customer oriented and found the color combination and model I wanted. All the staff were very conscious of making the car buying experience as easy as possible. Our salesman Robert was in touch with us through the whole process. More

Excellent professional Toyota of Rockwall is close to my home. They Have professional staff to take care of your vehicle. Their waiting room is a comfortable place to wait Toyota of Rockwall is close to my home. They Have professional staff to take care of your vehicle. Their waiting room is a comfortable place to wait. More

Great service! Was great service I would recommend to all Beautiful facility nice people and wonderful customer service. Not to mention the complimentary car wash gr Was great service I would recommend to all Beautiful facility nice people and wonderful customer service. Not to mention the complimentary car wash great experience. More