Toyota of Rockwall

First time Toyota Purchase/Experience After car shopping for 2 weeks unsure of what 3rd row vehicle to buy, I pulled into Toyota Rockwall to test drive a 4Runner, never having owned nor dr After car shopping for 2 weeks unsure of what 3rd row vehicle to buy, I pulled into Toyota Rockwall to test drive a 4Runner, never having owned nor driven prior, while dreading every minute of it. Despite my skepticism I was welcomed with open arms minus the act of eager car salesman. Chris A. allowed me to drive vehicle, quickly appraised my trade and was upfront and honest-which almost never happens at a dealership. I was offered a generous amount for my trade and although the car I desired was not in stock they found it anyway and Promptly! Sales, management and finance we're excellent! Not only did they find my car and give me a great price on it and my trade they turned a dreaded event of negotiations and games into a delightful experience! Highly recommend! More

Car purchase From the moment we came in to look for a new car for my wife Robert & Jake went out of their way to get us what we wanted at a price we could afford. From the moment we came in to look for a new car for my wife Robert & Jake went out of their way to get us what we wanted at a price we could afford. More

Eighteen Month service. Great and fast service., Jonathan and staff kept me informed of service to performm and approximate wait time. They had me in and in less than an ho Great and fast service., Jonathan and staff kept me informed of service to performm and approximate wait time. They had me in and in less than an hour. Very good. Thank you. More

20,000 mile service As always, we received excellent service. No matter which one of our cards we bring in for service, we always try to have Justin Hogue assist us. Eve As always, we received excellent service. No matter which one of our cards we bring in for service, we always try to have Justin Hogue assist us. Even our granddaughter said she felt better having Justin help her. So, even though she doesn't have a Toyota, she now prefers to bring her Nissan to Toyota of Rockwall. More

I have never. Honestly, I don't write a whole lot of reviews, but I cannot pass up an opportunity to brag on the sales staff at this dealership. They were not pushy Honestly, I don't write a whole lot of reviews, but I cannot pass up an opportunity to brag on the sales staff at this dealership. They were not pushy and worked with me until I got the car I wanted. Sound easy? Ummm, no, I'm not an easy person to deal w. They had to have the best 4Runner at the best deal. They did! Please do yourself a favor. If you don't start at this dealership, at least call them to beat the deal you've found. I bet they do. Johnathan Derosier is one of the nicest reps I've ever met, and he will go to bat for you! Good luck!!! More

Completely Satisfied With a doubt the greatest experience I've had purchasing A new Vehicle, Mr. Taylor Moore, and the entire Team were all Excellent, Helpful and courteou With a doubt the greatest experience I've had purchasing A new Vehicle, Mr. Taylor Moore, and the entire Team were all Excellent, Helpful and courteous, Thank you so much for your help and care and professionalism. More

Satisfied customer I have purchased two Tocoma and am ready for my third from Your dealership, Anthony is my salesman and he's awesome...and I always bring it. There for I have purchased two Tocoma and am ready for my third from Your dealership, Anthony is my salesman and he's awesome...and I always bring it. There for my service and only deal with Eric..he really goes out of his way to take care of what I need. I have even taken my Lexus in for tire issues and Eric was very nice a helped me right away...it's people like them that keep me coming back...I love my Toyota and I love my sales man and service man ..and I love your dealership .. Thank you for training your people on how to treat others.. More

Awesome Customer Service and Car Service Service department has great Customer Service, Friendly, Helpful, and the work is excellent. They are also very knowledgeable and informative. I hav Service department has great Customer Service, Friendly, Helpful, and the work is excellent. They are also very knowledgeable and informative. I have been very please with my Toyota and will recommend the dealership to friends and family More

My experience at Toyota of Rockwall Whenever I bring my Toyota for a follow up on a recall, so far I' m very satisfied with their service. The crew that takes care of my needs are very Whenever I bring my Toyota for a follow up on a recall, so far I' m very satisfied with their service. The crew that takes care of my needs are very courteous, the place is organized and clean and you can feel the warm greeting of any representative that works there. Good job going on, Toyota of Rockwall, keep up the good customer service work!!! ?? More

Simple 5k maintenance and warranty work They didn't fix the warranty item (dimmer switch) and couldn't tell me if my oil was changed on pickup. Additionally, they forgot to call to say it w They didn't fix the warranty item (dimmer switch) and couldn't tell me if my oil was changed on pickup. Additionally, they forgot to call to say it was ready. When I got there, the paperwork was wrong on the service and no explanations for warranty work. The service advisor said the dimmer switch worked for them. This is odd as it hasn't worked since I bought it nor works now More