Toyota of Rockwall

WORST ATTITUDE I have bought a new vehicle every 2 to 3 years for 20 plus years. Also my step dad was a General Manager so I know all the xx that the sales try to do I have bought a new vehicle every 2 to 3 years for 20 plus years. Also my step dad was a General Manager so I know all the xx that the sales try to do to the customer to weasel an extra dollar out of them. Chris was your usually I think I'm smarter than the customer let me pull these 30 year old tricks on this customer attitude. Well when he realized I had some knowledge under my belt his whole demeanor changed toward me. He was pretty much cursing me out and xxxx near did but caught himself. I will never buy anything from him or Toyota of Rockwall. Trust me do research on buying a car and I promise you Chris will be that "guy" that they warn you about. More

Creat service Quick, efficient, and wonderful service. Friendly staff.. I loved the fact that I get free car wash!after the service! Nice and comfortable waiting ro Quick, efficient, and wonderful service. Friendly staff.. I loved the fact that I get free car wash!after the service! Nice and comfortable waiting room. Nothing more to say. Thanks More

Another great experience! I love how welcome everyone is! My car ran smooth during my trip to San Antonio and back. Thank you for the US Flag too! Thanks! I love how welcome everyone is! My car ran smooth during my trip to San Antonio and back. Thank you for the US Flag too! Thanks! More

Good first service experience Everything was very well done. I don't really like having to come up with 25 words to describe it. I bet more people would rate this survey if it did Everything was very well done. I don't really like having to come up with 25 words to describe it. I bet more people would rate this survey if it did not require writing. But just in case someone reads this, let me say. It started like every other morning until I stepped into my truck and pushed the button to start it. Click, click, click , click. WHAT was this??? My brand new, less than 2 month old Tacoma wasn't starting!!! Oh what a cruel trick of fate. I had a new truck so I wouldn't have to worry about it breaking down, and now this! Alas, was I cursed? Am I alone destined to never have reliable transportation? Perhaps God was telling me I should walk? What to do, what to do? Will no one help me???? Aha! I will call Toyota of Rockwall! Maybe they can save me!! Hello, my truck won't start!! No, I didn't leave anything on that would drain the battery. What? Try jumping it? OK. Yes, that worked! But drat, after work, it was dead again! OH WOE IS ME... What to do. Bring it in to service! That's it!! Yes the wizards there can help me!! Some good samaritan jumped me and I fell at the feet of the good people of Toyota of Rockwall!! The coffee was great!!! The smell of fresh baked cookies wafted through the building. Maybe I will survive this horrible injustice after all! My service rep, Randy told me that some cells in my trucks battery were bad. It was replaced for free!! OH HAPPY DAY!!! The end. More

What a great community outreach program! Yesterday, I was at a doctor appointment and noticed an elderly lady accompanied by a younger woman having a nice conversation while waiting to be cal Yesterday, I was at a doctor appointment and noticed an elderly lady accompanied by a younger woman having a nice conversation while waiting to be called for a medical test. I thought what nice mother-daughter moment. When the elderly lady was called for her test, I struck up a conversation with the younger woman. I found out she was a volunteer who was taking the elderly woman to her doctor appointment and was going to take the lady to lunch after her appointment. Moreover, the Toyota of Rockwall Dealership sponsored the volunteer program because they believe strongly in giving back to the community. What a nice program! It made my day to know a business was doing such a nice thing for someone who needed a little help because they were unable to drive. It makes me happy I bought my last car, a Rav4, from that dealership. More

The best car buying experience ever!!!!!! I recently had the pleasure of purchasing my very first new car from Toyota of Rockwall. Not only am I extremely pleased with my new Corolla but I had I recently had the pleasure of purchasing my very first new car from Toyota of Rockwall. Not only am I extremely pleased with my new Corolla but I had the best experience with the knowledgeable salesman Taylor Moore. I would highly recommend Taylor Moore at Toyota of Rockwall to all of my family and friends for best hassle free deal around! More

Excellent Service I go often, and they are always friendly, the lounge is always clean. They also give me a free wash and vac every time. I highly recommend. I go often, and they are always friendly, the lounge is always clean. They also give me a free wash and vac every time. I highly recommend. More

2017 New Car Experience We purchased a new 2017 Toyota Camry on June 30th. Our experience was excellent to say the lease. We had purchased a 2014 Toyota Camry from Sales Re We purchased a new 2017 Toyota Camry on June 30th. Our experience was excellent to say the lease. We had purchased a 2014 Toyota Camry from Sales Rep Brian Dial and came to him for the new car because of a great experience we had with him. We discovered he had been promoted. He recommended Dale Calhoun as our new Sales Rep. The experience we had with Dale was also excellent. He answered our questions both before the sale and afterwards. He even went the extra mile in traveling to another dealership quickly to get the car we wanted. We would recommend both the dealership and the Sales Rep and Manager to those who might want to purchase a new or used car. One of the primary reasons we decided to use Rockwall Toyota was the excellent service department. Kyle Rust had already proven to us the quality of the dealership. More

Great customer service. From start to finish, everything from making the appointment to payment and picking up the vehicle after service was handled, timely, smoothly, and pr From start to finish, everything from making the appointment to payment and picking up the vehicle after service was handled, timely, smoothly, and professionally. I really appreciate Justin. He did a fantastic job of keeping me updated about the timeline and process as well. Would highly recommend Toyota of Rockwall for both the car buying AND car servicing experience. So far, I have been very pleased with them. More

Amazing service We have recommended Toyota of Rockwall to all our family and friends. All the employees are friendly and very helpful. And the service is fast We have recommended Toyota of Rockwall to all our family and friends. All the employees are friendly and very helpful. And the service is fast More