Toyota of Rockwall

Made an appointment and I was in and out Appointment made life easy. Got right in and out with very little wait time. Hours of service also allow for a more flexible time frame for my family Appointment made life easy. Got right in and out with very little wait time. Hours of service also allow for a more flexible time frame for my family. More

Great experience Austin is a great representative for the Toyota of Rockwall. He is young and was very knowledgeable of the vehicles on the dealership lot. Was willing Austin is a great representative for the Toyota of Rockwall. He is young and was very knowledgeable of the vehicles on the dealership lot. Was willing to let us drive any vehicle we wanted to try to see which way we wanted to go and be comfortable on the road. Thank you for having Austin as an employee of Toyota of Rockwall. More

July 17 Tire Air Pressure Very fast and very effective! Although the shop seemed very busy at the time, they were able to check the car and give it an impeccable wash within an Very fast and very effective! Although the shop seemed very busy at the time, they were able to check the car and give it an impeccable wash within an hour! More

Warranty service In for warranty service. Got new wiper blades , windshield was streaking real bad. Will get cabin filter and air filter replaced next visit before the In for warranty service. Got new wiper blades , windshield was streaking real bad. Will get cabin filter and air filter replaced next visit before the 2 years is up More

New car experience Great customer service, positive attitude, and very professional . Answered all my questions. The price was right . The buying process experience w Great customer service, positive attitude, and very professional . Answered all my questions. The price was right . The buying process experience was smooth and easy, no hassle. I highly recommend this place to everyone More

Great customer service Mick is a great advisor! Even if over busy he makes it a point to explain and talk with every customer about their car needs Mick is a great advisor! Even if over busy he makes it a point to explain and talk with every customer about their car needs More

Rudest I've ever been treated at a dealership. My wife and I went to look at a used Ford F-150 that they had posted on the internet for $32,100ish. We were given a no haggle price of $33,500ish fr My wife and I went to look at a used Ford F-150 that they had posted on the internet for $32,100ish. We were given a no haggle price of $33,500ish from the manager. When I stated that that price was more than the internet, he began to talk down to me telling me to "come on man". I tried to tell him what a fair price was for that particular vehicle and he was rude to my wife and I. This was the rudest I've ever been treated at a dealership. EVER!!!! Rockwall Toyota will never have my business, and I will not be recommending them to anyone. We were very disappointed. More

Tire Service An appointment with Toyota was handled in a most expeditious manner. All the tires were inspected and one tire had a nail, which was repaired in a sho An appointment with Toyota was handled in a most expeditious manner. All the tires were inspected and one tire had a nail, which was repaired in a shorter time than estimated. Kyle Rust was able to have the inspection and nail fixed well within the appointment time. Although Kyle has handled numerous of our Toyota service visits, we have found the dealership to have excellent personnel. More

I would highly recommend our Sales person. I had one of my best experiences on purchasing a new vehicle. I made contact over phone and got my questions answered quickly and with great knowledg I had one of my best experiences on purchasing a new vehicle. I made contact over phone and got my questions answered quickly and with great knowledge. More

4Runner service at Rockwall Toyota The staff at Toyota of Rockwall was very courteous and professional. Especially Kyle, who answered all of the questions I had, regarding my oil change The staff at Toyota of Rockwall was very courteous and professional. Especially Kyle, who answered all of the questions I had, regarding my oil change and rear brake questions. More