Toyota of Rockwall

Our experience at the Toyota dealership We found Our salesman Carl Miller to be superior as well as our financial person. we will continue to recommend this dealership to people we know. Th We found Our salesman Carl Miller to be superior as well as our financial person. we will continue to recommend this dealership to people we know. Thank you for our great buying experience. More

no pressure, very helpful Staff was prompt, valued my time and answered all of my questions. Accommodating. I like not having to walk all over the property looking a differen Staff was prompt, valued my time and answered all of my questions. Accommodating. I like not having to walk all over the property looking a different models. They were brought to me, with the ac already cooling the car. Darryl was such a gentleman. More

Honest sales team I appreciate how honest the sales team was with my husband and I. We visited several Toyota dealers that day and didn’t feel comfortable at them so we I appreciate how honest the sales team was with my husband and I. We visited several Toyota dealers that day and didn’t feel comfortable at them so we headed to Rockwall. Best decision we made! Austin was great to work with. More

Experience buying the car Buying car is not a fun thing but the sales rep Courtney made things very smooth for us. She didn’t beat round the bush regarding pricing but was stra Buying car is not a fun thing but the sales rep Courtney made things very smooth for us. She didn’t beat round the bush regarding pricing but was straightforward and didn’t waste either of our time. If your planning to purchase a car ask for Courtney or Darrell. They were a pleasure to work with. However, the Finance Manager Mr. Desrosiers was not very impolite & had an attitude. Mostly, had no answers to our questions and rubbed us off by stating “that’s how it works” rather than explaining our doubts. More

Will never fulfill Cannot fulfill service agreement. Will report to Toyota. Bought a vehicle just 4 months ago and the wind shield is about to fall off. Come today and c Cannot fulfill service agreement. Will report to Toyota. Bought a vehicle just 4 months ago and the wind shield is about to fall off. Come today and come tomorrow. Next thing? More

Happy consumer! Great attention to customer preferences and courteous customer care. It is an eco system company that takes pride in exemplary services. Don’t hesitat Great attention to customer preferences and courteous customer care. It is an eco system company that takes pride in exemplary services. Don’t hesitate to ask them any questions. The only question you regret will be the one you forgot to ask. More

Russell and Terry are the best!! We have purchased our last 4 cars from Toyota of Rockwall. Their level of customer service is the reason why we come back! Russell is a wonderful addi We have purchased our last 4 cars from Toyota of Rockwall. Their level of customer service is the reason why we come back! Russell is a wonderful addition to the Toyota team and made our experience a great one! Terry is awesome to work with and made sure we were happy with everything!!! Thank you for the great and consistent experiences! 🖒🖒 More

Great Salesman, Great Experience! Russ Morgan was a patient, thorough and knowledgeable sales person. He even took the time to continue those qualities when I returned after the sale w Russ Morgan was a patient, thorough and knowledgeable sales person. He even took the time to continue those qualities when I returned after the sale with the spare keys to my trade! That never happens! Jonatan (not misspelled) Mendoza made me an incredible internet offer on the car I wanted, and they beat it by a few bucks when I got there. And they were fair on my trade. I sold cars for several years, and know when I’ve had a truly exceptional experience. These folks are great! More

Good Experience Had smooth experience throughout. When I got the truck home, the wife noticed the floor mats where missing, a simple call and a text of the listing on Had smooth experience throughout. When I got the truck home, the wife noticed the floor mats where missing, a simple call and a text of the listing on the vehicle's price sheet solved that problem. More

Carl Miller and Joey in Finance were amazing Carl Miller was an outstanding sales rep. He made my decision easy and a smooth transaction. He stayed late 10:30pm. I showed up around 8:45PM to m Carl Miller was an outstanding sales rep. He made my decision easy and a smooth transaction. He stayed late 10:30pm. I showed up around 8:45PM to move forward and he had my new car ready. II even went in on Monday and Carl assisted me in moving over my bed cover from old truck to new truck. Also, he washed my truck again and filled the tank up again. Amazing customer service. Joey in Finance was just as amazing. They both made it very easy to work with. I would recommend Carl Miller to anyone looking at a Toyota. More