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Toyota of Rockwall
Rockwall, TX
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 6,100 reviews
My experience was a good one. The salesman was knowledgeable and helpful. Loved my new car The salesman was knowledgeable and helpful. Loved my new car More
Sales person said they do not accept trade ins for a new vehicle when the car is old. There is a sign in front of the dealership that says they do. vehicle when the car is old. There is a sign in front of the dealership that says they do. More
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James was great to work with in getting me in my new truck. Toyota of Rockwall has customer service in the DFW! truck. Toyota of Rockwall has customer service in the DFW! More
Real professional people. Good, fast service. Good coffee. Very clean area. I would recommend this place to anyone. Good, fast service. Good coffee. Very clean area. I would recommend this place to anyone. More
The atmosphere was welcoming and clean. James did well in explaining the numbers and helping with my budget questions James did well in explaining the numbers and helping with my budget questions More
Waited 5 HOURS for an AC check due to it having issues remaining cold, especially during longer drives. My service advisor checked in with them and said it was in the middle of testing when my vehicle had remaining cold, especially during longer drives. My service advisor checked in with them and said it was in the middle of testing when my vehicle had been sitting in the parking lot for nearly 1.5 hours. Their excuse was they were waiting on a more qualified tech to look at it and forcing me to waste my entire day. I had to head straight home instead of getting needed errands done because my animals needed let out. Scott was helpful in getting my vehicle back in and out when I wanted to take my keys and leave. They didn't charge, but I've had issues with waiting on services at this Toyota for months! I shouldn't have to be waiting a minimum 3 hours for an oil change when I have an appointment!! More
Highly impressed with the customer service of this service department. Kacy was very knowledgeable and understood my concerns. Was able to pull up my service history. Gave two suggestions to diagnose service department. Kacy was very knowledgeable and understood my concerns. Was able to pull up my service history. Gave two suggestions to diagnose issue. Technician found other issues I was not aware of that I thought my home dealership should have caught since I just had the tires rotated the first part of January this year. Kacy was busy with another client so Mick asked if he could help. Answered all my questions, didn't make me feel like a "dumb" female which I REALLY appreciated. Gave his suggestions and I had my rear brakes replaced. Highly recommend this service center. I only use dealerships for my cars so that I know Toyota parts are used and I trust them. More
Vanessa worked with me to find the exact combination of colors on my Camry SE. And she was easy to negotiate a deal with. colors on my Camry SE. And she was easy to negotiate a deal with. More