Toyota of Rockwall

Excellent service Love my new vehicle and the amazing job Carl Miller did to help us. Carl listened to us and our needs. We are very happy and Carl made it so stress fr Love my new vehicle and the amazing job Carl Miller did to help us. Carl listened to us and our needs. We are very happy and Carl made it so stress free. More

Good Experience They were very thoughtful of my time and kept me well informed. All of my questions were answered and I came away with more information about my ca They were very thoughtful of my time and kept me well informed. All of my questions were answered and I came away with more information about my car. Very pleased with the service and care of my vehicle. More

Great buying experience! First time buying Toyota. Came here as lifelong Chevrolet customer. The facilities were clean, comfortable, and it is nice not to feel closed in when First time buying Toyota. Came here as lifelong Chevrolet customer. The facilities were clean, comfortable, and it is nice not to feel closed in when inside or out on the lot! Everyone at the dealership was polite, helpful, and friendly! Russell was outstanding in helping my family make our purchase. I will definitely be back for my next purchase. More

Last Minute Service Check On our drive to Rockwall from Cedar Creek Lake our maintenance notification popped up. We were going to Costco and I just happened to see the Toyota d On our drive to Rockwall from Cedar Creek Lake our maintenance notification popped up. We were going to Costco and I just happened to see the Toyota dealership. After shopping at Costco I told my husband so we were able to get in just after 6pm and we drove out of there at 7:07pm. Great job! More

Oil change and tire rotation My tire was not damaged before I went in for a service and now I am driving on the spare since the service personel didn't want to look up my warranty My tire was not damaged before I went in for a service and now I am driving on the spare since the service personel didn't want to look up my warranty information. More

Relaxed & Accommodating Buying Experience We were in need af a vehicle after our 11-year old SUV broke down. We were looking for a pickup that would accommodate our growing family and some tow We were in need af a vehicle after our 11-year old SUV broke down. We were looking for a pickup that would accommodate our growing family and some towing. Ken was very patient with our requests to test drive several vehicles and with our time constraints at the dealership - due to a newborn. We are very satisfied with our purchase and with Ken’s customer service. More

This experience was not what i expected. I came to the dealership two week prior to to schedule my appointment. My appointment was not on the system on the appointment day. I had to wait for I came to the dealership two week prior to to schedule my appointment. My appointment was not on the system on the appointment day. I had to wait for Dan to get there before i could proceed. My service for the appointment was to get my window tinted, oil change and a detail. It seem as though the mix up was my name. Instead of my name in the system as Davy Stoker it is in the system as Stoker Davy. Pedro should have put me in the system correctly from the sale process. This could have been a very bad experience for me but this facility has an angel with red hair. Amanda the cashier went beyond her job to get me situated to make the experience an experience to help me look beyond the nuisances that took place. Thank you Amanda you make Toyota of Rockwall better. More

Good experience My sales persons name was Patrice Lightner, she was very professional and polite. Patrice answered all my questions and if she didn't know she made su My sales persons name was Patrice Lightner, she was very professional and polite. Patrice answered all my questions and if she didn't know she made sure she found out. Patrice was not pushy and she only showed me the cars that I was interested in. Very nice lady. The reason I gave 4stars is because the finance guy kept insisting on things I wasn't interested in, and the following day(Tue) I heard two other financiers running their mouths. More

Very pleasurable! This is my “3rd Avalon” purchase and dealing with Phillip was my BEST experience yet. He was knowledgeable, kind and wanted to make sure all my needs This is my “3rd Avalon” purchase and dealing with Phillip was my BEST experience yet. He was knowledgeable, kind and wanted to make sure all my needs were meet. I would surely recommend him to anyone wanting to make a purchase. Brett was very knowledgeable and he made my purchase a great experience. I am very excited about my new car and the buying experience. More

Much better than Honda Service folks were polite and very efficient. Positive experience all around. Glad I moved my 25 year marriage to Honda products to Toyota of Rockwall Service folks were polite and very efficient. Positive experience all around. Glad I moved my 25 year marriage to Honda products to Toyota of Rockwall. More