Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Toyota of Rockwall

Rockwall, TX

Overview
Employees
Reviews
Vehicles
4.4
6,316 Reviews
Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, YOU! Company Overview 1250 E. Interstate 30 Rockwall, TX 75087 Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, Our Customers. We have a huge selection of new Toyotas as well as Certified Toyotas which makes it easy for you, your friends and family when it comes time to get your next vehicle. Come experience our Hassle free car buying process and see why many of our customers have returned to buy more vehicles or have referred their friends and family to us. Toyota of Rockwall is looking to build relationships and we want to be your friend in the Automotive Business. Whether you need Service, Parts or a new vehicle, we want you to choose us.
Contact Dealership
View Awards

1250 E Interstate 30

Rockwall, TX

75087

Directions

By Type

Showing 6,316 reviews

January 26, 2024

Quin Flowers is an excellent sales rep. He seems to be a straight shooter and is careful to not make promises he cannot keep. He is also very knowledgeable about his product (in my case, More

by Tom P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quin Flowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl David-Asst Service Rep
Report | Print
Jan 28, 2024 -

Toyota of Rockwall responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Tom, please let us know.

January 25, 2024

I trust the service department to always be honest with what I need on my vehicle. Kasey is very nice and knows. More

by GORDONSNURSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 26, 2024 -

Toyota of Rockwall responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 25, 2024

It seems to be all about money and not a solution I regret buying a car from this place More

by shaneice_redding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose
Report | Print
Jan 29, 2024 -

Toyota of Rockwall responded

Thank you for your review. We're sorry you didn't have a better experience, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

January 25, 2024

Good service. Finance department was outstanding! Even though we were pre-approved, they helped us out tremendously with the paperwork. It was very quick and they More

by Jerri Rowe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Erin, finance
Report | Print
Jan 29, 2024 -

Toyota of Rockwall responded

Thank you for your review, Jerri. We are sorry to hear about the key and apologize for any inconvenience. Please send us a message with the best way to contact you. We always strive to make sure that our customers are happy, and we'd like to see how we can turn this around for you as soon as possible.

January 25, 2024

Probably never bring my truck here for service again. Would not honor the price listed on your website. Was supposed to rotate tires which was not done. Very disappointing. More

by Tbeeby22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josue Gutierrez
Report | Print
Jan 29, 2024 -

Toyota of Rockwall responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

January 25, 2024

I love this Toyota in Rockwall. Quick, kind and professional! They keep you updated & get you in and out as quickly as they can. More

by Adrianaherrera08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph (joe)
Report | Print
Jan 25, 2024 -

Toyota of Rockwall responded

Adriana, Thank you for your very kind review. Joe and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Toyota of Rockwall.

January 25, 2024

Very quick, attentive, and always calls me to get me setup for my next service. Thank you More

by kris.rodriques87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie
Report | Print
Jan 26, 2024 -

Toyota of Rockwall responded

Thank you, Kris, for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

January 25, 2024

Cesar did a great job getting me in and out. I was expecting a lot longer wait time. More

by CHARRIVEI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
Report | Print
Jan 26, 2024 -

Toyota of Rockwall responded

Thanks for sharing about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

January 24, 2024

Everything went as expected; quick, & efficient, with good communication during the process. I'll be back. More

by djollar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
Report | Print
Jan 24, 2024 -

Toyota of Rockwall responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 24, 2024

They have good customer service and quick process if you decided switch vehicle you’re looking for. More

by kevin_diaz95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Land
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 25, 2024 -

Toyota of Rockwall responded

Kevin, Thank you for choosing Toyota of Rockwall. Your feedback and rating mean a lot to us. We're glad Jeff was able to help, and we hope to see you again!

1
...
119
120
121
...
632