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Toyota of Rockwall

Rockwall, TX

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Employees
Reviews
Vehicles
4.5
6,273 Reviews
Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, YOU! Company Overview 1250 E. Interstate 30 Rockwall, TX 75087 Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, Our Customers. We have a huge selection of new Toyotas as well as Certified Toyotas which makes it easy for you, your friends and family when it comes time to get your next vehicle. Come experience our Hassle free car buying process and see why many of our customers have returned to buy more vehicles or have referred their friends and family to us. Toyota of Rockwall is looking to build relationships and we want to be your friend in the Automotive Business. Whether you need Service, Parts or a new vehicle, we want you to choose us.
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1250 E Interstate 30

Rockwall, TX

75087

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Showing 6,273 reviews

March 23, 2024

They have the best customer service and speedy check out. The waiting room is quit and comfortable More

by Farazee26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2024 -

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

March 23, 2024

No customer service skills Misleading information Will not recommend to my worst enemy will never return More

by sonyaguerra61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joey Desrosiers
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Mar 27, 2024 -

Toyota of Rockwall responded

Thank you for your review. We're sorry your visit didn't go as planned, Sonya, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

March 22, 2024

I love this dealership! Whenever you need to make an appointment, from start to finish the people at Rockwall Toyota take excellent care of you. Customer service at its fine More

by Czig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McGuire
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Mar 22, 2024 -

Toyota of Rockwall responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Toyota of Rockwall!

March 22, 2024

It was a very easy process and Kevin was very helpful and took good care of me while I waited for them to get my car ready!! I will definitely recommend your dealership to my friends. More

by kathyp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Perkins. / salesman
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Mar 22, 2024 -

Toyota of Rockwall responded

Here at Toyota of Rockwall, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Kevin, and it was a pleasure having you at the dealership. We appreciate your review!

March 22, 2024

Good service, froiendly people. Took a bit longer than expected since we had a time appointment. Also most other dealerships include a " courtesy wash" when you have a car serviced More

by joewalsh91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
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Mar 24, 2024 -

Toyota of Rockwall responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Joe, and it's great to hear about your excellent experience here at Toyota of Rockwall.

March 21, 2024

I have bought a few vehicles in my lifetime . I must say This has been the most quick and pleasant experience I have had . Carmelo , Brian and Glen made it such an easy and quick , the best e More

by Mathew
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Glenn Coy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carmelo Adorno
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2024 -

Toyota of Rockwall responded

Thank you, Mathew, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 21, 2024

My Service advisor Kasey was very professional and thorough on the service of my vehicle on what needed to be fixed. Thank you Kasey for being awesome! More

by jessparra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose- Service Advisor
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Mar 21, 2024 -

Toyota of Rockwall responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Toyota of Rockwall, we look forward to having you as a valued customer for many years to come!

March 20, 2024

Thanks Kevin to sale me a Camry 2024 I like it hey y’all come see in More

by Hung Nguyen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin
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Mar 20, 2024 -

Toyota of Rockwall responded

Hung, Thank you so much for your kind words for Kevin, and for taking the time to leave us this wonderful feedback! Congratulations on your new 2024 Camry!

March 20, 2024

Service rep was extremely helpful and very knowledgeable I highly recommend Toyota of ROCKWALL for service needs More

by crewaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lonnie Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2024 -

Toyota of Rockwall responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 20, 2024

Good service. Had my truck back to me within an hour. A few more services to do but maybe next time. More

by chefjohnmedall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josue
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Mar 21, 2024 -

Toyota of Rockwall responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Rockwall, we look forward to having you as one of our valued customers for many more years to come!

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