Toyota of Portland
Portland, OR
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823 Reviews of Toyota of Portland
Far away from being good! This dealership ruined my life-time prior great experience with Toyota. Under-trained sale specialists, horrible costumer service, and erroneous yet n This dealership ruined my life-time prior great experience with Toyota. Under-trained sale specialists, horrible costumer service, and erroneous yet not responsible service department are their signature. Based on my own experience with this dealership I also believe if you are not a native American, you shouldn't expect to be treated respectfully here! More
They are improving day by day Good price [happy hour Lube, oil & filter], Good facilities, always fresh and hot coffee. They are highly improving their Customer Service. Highlights Good price [happy hour Lube, oil & filter], Good facilities, always fresh and hot coffee. They are highly improving their Customer Service. Highlights, friendly and quickly service. Thanks. More
As good as it gets Toyota contacted me to schedule a time for me to bring in our car for a recall upgrade. I wasn't even aware that there had been the recall. They are r Toyota contacted me to schedule a time for me to bring in our car for a recall upgrade. I wasn't even aware that there had been the recall. They are ready for me when I arrived, offered me an Uber if I needed it, finished the work ahead of schedule, and were friendly and professional throughout. More
Awesome experience! Really great customer service and I walked out with the car I wanted at the price I wanted! No hassle,no haggling. It was super. Really great customer service and I walked out with the car I wanted at the price I wanted! No hassle,no haggling. It was super. More
Excellent experience! I have dealt with this dealership many times over the years. The people are always pleasant, respectful and honest.if they tell you it will take an ho I have dealt with this dealership many times over the years. The people are always pleasant, respectful and honest.if they tell you it will take an hour to work on your vehicle, it does. More
Best dealer Excellent dealership, I loved the way the dealer doiing the business. I bought the new car in couple hours with out worrying the price. I got the car Excellent dealership, I loved the way the dealer doiing the business. I bought the new car in couple hours with out worrying the price. I got the car I like with the best price. I will recommend this dealer to all my friends. More
Honest, reliable service I've been going to Broadway Toyota for 14 years. While I didn't buy my Prius V there, I've had it serviced there and have been extremely happy with b I've been going to Broadway Toyota for 14 years. While I didn't buy my Prius V there, I've had it serviced there and have been extremely happy with both price and service. Appointments are on time, the various people in the service department are always helpful and friendly. I recently had an unfortunate incident with a dead rodent in my heating compartment. Horrible, but they dealt with it and got me back up and running and also suggested calling my insurance agent. I found that it was covered less deductible, so that saved me lots of money. I've never had one bit of trouble with being over-charged, in fact I fee I get great value there. Highly recommend them. More
Recall service Our contact, Andrew, was pleasant, knowledgeable and kept us apprised of progress of the job. He contacted us regarding other recommended maintenanc Our contact, Andrew, was pleasant, knowledgeable and kept us apprised of progress of the job. He contacted us regarding other recommended maintenance, describing the +/- of having it done now versus later. More
Great communication and overall service . Although I had to take the car back for further service the day after the original service was done, Dennis got me in immediately and gave me a rent . Although I had to take the car back for further service the day after the original service was done, Dennis got me in immediately and gave me a rental car for free as I need a car for my work. I’ve been with Toyota of Portland for over 20 years. It seems like the title has changed but the service and excellent communication has even gotten better. My only recommendation is that you have secure wifi for customers. I am in healthcare and have access to many patient records so I need a password in order to work on my laptop. More
Service I used the happy hour oil change--took a little longer than Jiffy Lube but better quality and service. Also, when they changed wipers, they were able I used the happy hour oil change--took a little longer than Jiffy Lube but better quality and service. Also, when they changed wipers, they were able to do just the blades, saving me money. More

