
Toyota of Portland
Portland, OR
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818 Reviews of Toyota of Portland
A+ Service I started out by inquiring online about a car and so many people reached out to help to make sure I was taken care of. They even had a complementary l I started out by inquiring online about a car and so many people reached out to help to make sure I was taken care of. They even had a complementary lyft ride to the dealership. Daniel was awesome to work with and he helped me find the right vehicle for me and made sure everything went smoothly. Superior service! More
Pleased with the experience Scheduling was easy. Service was done quickly and efficiently. The service rep was friendly and worked to minimize my waiting time. I was very pleased Scheduling was easy. Service was done quickly and efficiently. The service rep was friendly and worked to minimize my waiting time. I was very pleased and the overall experience was positive. More
Oil change My husband took the Yaris in for an oil change, they were friendly, and on time for the service. They texted me when the service was done, and got my My husband took the Yaris in for an oil change, they were friendly, and on time for the service. They texted me when the service was done, and got my husband out of there in a timely fashion. Gentle reminders were given for upcoming service needs. My husband felt comfortable, and not pressured into feeling that he had to schedule right away. More
A reason to keep buying Toyotas I have always had excellent, fair service here, including this last weekend when I had multiple services performed on my son's car. I've had 5 cars re I have always had excellent, fair service here, including this last weekend when I had multiple services performed on my son's car. I've had 5 cars repaired here over the years and have never had a bad experience. They take the high road, and have certainly earned my trust. More
Service visit for recall Dropped car for a scheduled appointment. Service (recall for airbag) was handled in less than the expected time. Service agent (Ian) was knowledgeable Dropped car for a scheduled appointment. Service (recall for airbag) was handled in less than the expected time. Service agent (Ian) was knowledgeable, friendly and communicative through the process. More
Ongoing service Since the purchase of my pre-owned car to today, this dealership and their service department has been responsive, professional, polite and very accom Since the purchase of my pre-owned car to today, this dealership and their service department has been responsive, professional, polite and very accommodating. They owned their own error at one point and resolved the issue, which was no small thing, without skipping a beat. When I choose to purchase another vehicle, I will certainly look here first. More
Breath of Fresh Air After driving 140 miles and spending two days car shopping in Portland it was a relief and a breath of fresh air to end up at this dealership. We had After driving 140 miles and spending two days car shopping in Portland it was a relief and a breath of fresh air to end up at this dealership. We had communicated with Kari Law on the sales staff. She was so positive and helpful that we were willing to visit this dealership which was the last of four dealers we visited in Portland over two days. This was by far the best experience we had and everything was as Kari had described to us. They offered us the best deal in town right upfront with no hassling back and forth. They valued our trade at top dollar just as Kari had said they would. I was shocked after the other experiences we had over the previous two days at the other dealerships. Everybody in every department treated us like family and they all listened to our needs. Kari Law went out of her way to help us even after we purchased the truck. We really felt like we had found a real family experience where you will be treated with respect and your needs will be addressed. Kari Law and her coworkers took the stress out of the difficulty of car buying. Our experience with Portland Toyota suggests that you will be treated like a family member and that both you and your money will be respected. More
Great service as expected I am now 2 years into my second Prius from Toyota of Portland. I have always had good experiences with Toyota of Portland. I received a reminder call I am now 2 years into my second Prius from Toyota of Portland. I have always had good experiences with Toyota of Portland. I received a reminder call from the service department that my Prius was due for service. About 10:45 I called the service department and made an appointment for 1:30. I think I was back on the road by 2:15 pm. More
Service crew is fast, and free Uber to my work & back I brought my car in without an appointment for a routine service appointment. Intake took maybe 7 minutes, the Uber picked me up 5 minutes after that I brought my car in without an appointment for a routine service appointment. Intake took maybe 7 minutes, the Uber picked me up 5 minutes after that, and I was at my office 5 minutes later. When the car was ready three hours later (two hours faster than promised), the whole process worked perfectly in reverse: Uber from work, pay, and in my car and back to work in maybe 20 minutes total, including drive time. Way to go! More
Excellent Came in a few min early. Was taken in right away for my service. Waited about 35 min. Ian came in the waiting area had me sign a few things explained Came in a few min early. Was taken in right away for my service. Waited about 35 min. Ian came in the waiting area had me sign a few things explained everything and I was on my way. Easy and convenient. Would highly recommend. More