Toyota of New Bern
New Bern, NC
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280 Reviews of Toyota of New Bern
Definitely a good experience overall. Salesmen were very helpful and the process was quick and painless. Prices were competitive. I feel quite satisfied with my certified pre-owned corolla. helpful and the process was quick and painless. Prices were competitive. I feel quite satisfied with my certified pre-owned corolla. More
The price I was quoted for a car I was interested in was listed at a considerable amount Less on the website. When I called to talk with the sales manager about the discrepancy his answer to my question ab listed at a considerable amount Less on the website. When I called to talk with the sales manager about the discrepancy his answer to my question about it was "I don't know." It seemed to me he (the sales manager) wasn't interested in listening to me since I had not actually bought the vehicle, he was talking to people in the background and kept saying "I don't know what to tell you." He did not seem to fazed by me saying he'd lost a customer either. *If* I *had* bought the vehicle and found listed for $2,000 LESS on the site that I was quote (and had agreed to pay) he'd've gotten more than a polite phone call from me. Needless to write, I am not impressed at all. I don't think Toyota is going to be much impressed about this, either. More
I had a very positive experience with Brett Emmers. Brett was professional, knowledgeable, and trustworthy. He exceeded my expectations in every aspect. I would recommend Brett Emmers to anyone. was professional, knowledgeable, and trustworthy. He exceeded my expectations in every aspect. I would recommend Brett Emmers to anyone. More
Over all I was very pleased with the service that was extended to me. I was picked up and taken to the dealership(which I have never heard of being done). The salesman was very pleasant and friendly when extended to me. I was picked up and taken to the dealership(which I have never heard of being done). The salesman was very pleasant and friendly when dealing with me. More
Mr. Beasley is an out standing sales person. I do not believe we would have purchased a car that day if not for his experience and salesmanship. We always would like to get a better price, but he was abl believe we would have purchased a car that day if not for his experience and salesmanship. We always would like to get a better price, but he was able to put us in the car we wanted at a price we could do. More
This is my 4th car purchased from this dealer. They are very friendly and will work with you to arrive at a fair price.Their allowance for a trade in is outstanding. In particular, the salesman,Paul Stokes very friendly and will work with you to arrive at a fair price.Their allowance for a trade in is outstanding. In particular, the salesman,Paul Stokes is an honest person and appears to really enjoy his work. He does not pressure you and always gives you as much time as you need. More
i found the sales team and finance department to be very friendly and they worked hard to meet the payment amount that I could afford. The dealership is always spotless and they try hard to accomadate you i friendly and they worked hard to meet the payment amount that I could afford. The dealership is always spotless and they try hard to accomadate you in any way they can. This is my 2nd car that I have bought from them and my son has also bought a vehicle there. More
I originally came to Toyota of New Bern for service, and after having a conversation with Michael Moore in the waiting room, I knew that if I came back for anything else, I would contact him. Although he w after having a conversation with Michael Moore in the waiting room, I knew that if I came back for anything else, I would contact him. Although he was not part of the service situation, which was excellent for my Scion, he represented Toyota of New Bern and Toyota with the best of service. His ability to talk about his product generated a sense of loyalty to him and his product that caused me to visit again for a lease of a RAV4. What more can I say, he made the sale! Would I come back? The answer is definitely yes. More