Toyota of Morristown

Great Technicians, excellent services and great meet and greet. Good coffee. Nice on board staff greet. Good coffee. Nice on board staff More

On my last visit they did not tighten all my tires properly after rotating them, resulting in an eventual situation where our front tire nearly loosened itself from the axle a week later. Furthermore, properly after rotating them, resulting in an eventual situation where our front tire nearly loosened itself from the axle a week later. Furthermore, they were less than understanding when we asked them for a reimbursement of costs associated with the issue; management seems ill-equiped to handle serious workmanship issues. On top of all this they consistently, and drastically, underestimate the time it will take for servicing your vehicle. You guessed it, we won't be going back... More

This is my 3rd RAV and I only go to Morristown Toyota. For service. Always great. Very efficient. No waiting. Thank you For service. Always great. Very efficient. No waiting. Thank you More

We are regular customers. Braylin has been our contact person and has been so helpful. This dealership really takes care of its customers. I highly recommend their service Braylin has been our contact person and has been so helpful. This dealership really takes care of its customers. I highly recommend their service department. More

I have had a have good service and experience at Toyota of Morristown, Thank You. of Morristown, Thank You. More

Came in for the first service on my 2022 RAV4 Hybrid, plus adding tire locks. Service provided by Erik, who did an outstanding job: performed the required servicing and new tire locks promptly and actual plus adding tire locks. Service provided by Erik, who did an outstanding job: performed the required servicing and new tire locks promptly and actually cleaned the vehicle. I have to say Corporate Toyota has been remiss in promising but not getting me a second smart keyfob, but this has nothing to do with Toyota Morristown, where everyone has been great from the sales process through servicing. More

Our sales rep, Sean, went above and beyond to help us during our shopping and decision period. He was incredibly patient as we figured out what kind of vehicle was best for our family at this stage. We b during our shopping and decision period. He was incredibly patient as we figured out what kind of vehicle was best for our family at this stage. We began shopping without much direction, considering the full range from a used sedan to a new large SUV, exploring all engine options from full gas to hybrid, to plug-in. We also flip flopped on our decision, and he was there helping us as every step. I know we were not easy customers, and his honesty and patience will not be forgotten. He was a pleasure to work with, and I would highly recommend anyone looking for great car shopping experience to ask for Sean by name. More

Simply the best bang for your buck. Everyone is so helpful even the parts department! Everyone is so helpful even the parts department! More

Doug was friendly, courteous and very professional during my recent service experience for my Land Cruiser. I have been a loyal customer for years. Highly recommended! my recent service experience for my Land Cruiser. I have been a loyal customer for years. Highly recommended! More

They advertised a Toyota RAV4 Hybrid online, so I went up to see and buy the car. It was a mess from the start. The person I made the appointment with, Matt, never even showed up. Then, the woman manager to see and buy the car. It was a mess from the start. The person I made the appointment with, Matt, never even showed up. Then, the woman manager spent 30 minutes saying over and over again "How could this happen?" She became totally flustered. I couldn't have cared less. The big thing was I brought my own financing approval with me. The managers who play your friend in the beginning all of a sudden are saying "You can't do that!!, or "We don't deal with credit unions!' or "We will only take a personal check from you or our financing!", which none is true. Their rate was absurd! I signed up with their rate, and I will refinance before the 1st payment is due. They make money on their financing, and they count on that. They have slick gadgets in the finance department to impress you, and try to distract you while you sign. CHECK EVERYTHING WITH THIS AGENCY!! More