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Toyota of Morristown
Morristown, NJ
256 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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256 Reviews of Toyota of Morristown
July 25, 2015
Excellent customer service! Debra was attentive and helpful throughout the entire process. Everything was easy and thoughtfully executed. We could not be happier with our experie Debra was attentive and helpful throughout the entire process. Everything was easy and thoughtfully executed. We could not be happier with our experience and with the kindness we received! Toyota of Morristown is highly recommended! More
by anniemarsh5
Employees Worked With
Debra Sansone
July 18, 2015
Positive experience Very professional, straight forward, and friendly. The price they quoted on a new RAV4 was competitive, and included all fees, etc., which is what I a Very professional, straight forward, and friendly. The price they quoted on a new RAV4 was competitive, and included all fees, etc., which is what I asked for- which a lot of other local dealerships were sort of hesitant to provide that information, which made me comfortable negotiating with them. Didn't end up purchasing, but was very happy with my treatment. More
by StrawberryAnnBird
Employees Worked With
Marc Fenelus
July 14, 2015
Great experience at Toyota of Morristown I came into Toyota of Morristown today hoping to get out of my lease which still had 6 months left on it. Jose was very patient with me since i wasnt I came into Toyota of Morristown today hoping to get out of my lease which still had 6 months left on it. Jose was very patient with me since i wasnt sure exactly what new car I wanted to lease. After a couple of hours I made my decision and he was able to get me out of my lease and into a new Camry. More
by cmbc2000
Employees Worked With
Jose Canales, Anthony Manzo
July 13, 2015
Best Experience I had a great exoerience at Toyota of Morristown. Especially dealing With Jose Canales and Anthony Manzo. I had a no hassle experience. It was straigh I had a great exoerience at Toyota of Morristown. Especially dealing With Jose Canales and Anthony Manzo. I had a no hassle experience. It was straight to the point. I would recomend Toyota of Morris town to anyone and most certantly would come back. It was a pleasure dealing with these two Gentleman. More
by zarkozz
Employees Worked With
Jose Canales, Anthony Manzo
July 06, 2015
Great customer service Had a very good experience with service advisor, Dan Griffin, at this location just before the fourth of July. Before getting down to business, he sh Had a very good experience with service advisor, Dan Griffin, at this location just before the fourth of July. Before getting down to business, he shook my hand, explained everything very clearly, and was sure that I didn't need a ride anywhere. With more than usual servicing, he kept me up to date regarding my car. It was nice to have everything explained clearly and be treated well. More
by njtoyotarowner
Employees Worked With
Daniel Griffin
June 20, 2015
Leasing my first Car When I first came in I was greeted by Alvin who was a sales manager. I felt very welcome and he introduced me to a sales representative, Debra Sansone When I first came in I was greeted by Alvin who was a sales manager. I felt very welcome and he introduced me to a sales representative, Debra Sansone. I was simply looking during my first visit, yet I was treated with respect and felt very comfortable as the Camry SE became one of my top choices. I returned about a week later with my mother and we were welcomed immediately by Alvin and Debra, who remembered my name and were very helpful in minimizing my monthly payment and making me feel comfortable. I test drove the SE the following morning. I noticed a significant difference in the handling versus the LE model and was extremely happy. I decided at that point that the Camry was the right car for me. More
by k.brennan015
Employees Worked With
Debra Sansone, Alvin Delgado
June 20, 2015
Treated badly I leased a car on June 12th.at 5pm. On June 13th I realized the car was not for me. I tried to return it on June 13th. They told me I could not. On Mo I leased a car on June 12th.at 5pm. On June 13th I realized the car was not for me. I tried to return it on June 13th. They told me I could not. On Monday June 15th I went to dealer hoping someone would help . After much talk they said I could get another toyota.that I liked. I tried to find one but they do not offer a luxury suv. I was told I had to make my mind up immediately or the deal was off the table. Corporate told me a represent ice was going to call me back so I waited a day. When I called the dealer back jay Ratti told me there was nothing he could do. He said he did not even agree with them offering another car. I asked him to please hold off on sending the registration paperwork until we fix this. I was stll waiting to speak with cooperate representative. He told me he could do that but he wouldn't. I have trid to get in touch with jon or Elizabeth brauer I am told they cannot email or fax them and they have no idea when they will be In. I have recently been told they are there a lot. Yet it has been a week and no one at the dealership can get in touch with them. Today I asked " can you please email or fax them " I was told they can only hand them my complaint when they see them. I said time was important here and I really needed to get to them. I was told they don't walk around with a fax machine. I said Well they walk around with email on their cell phone and I was told well I don't know that I don't drive around with them. At the end of this conversation I was again told I will give them the message when I see them. This dealership can help me if they choose to they are being really mean nasty people. I realize by law they do not have to but as humans. Should we not try to help each other? I would tell everyone NEVER GO TO TOYOTA OF MORRISTOWN More
by Rita
Employees Worked With
Ray Maglione
April 24, 2015
Jennifer I would recommend Toyota of Morristown to anyone looking to buy or lease a car. The service is top notch. We worked with Jose, he treated us so well I would recommend Toyota of Morristown to anyone looking to buy or lease a car. The service is top notch. We worked with Jose, he treated us so well and did an excellent job. You will not be disappointed at Toyota of Morristown. More
by jennycef
Employees Worked With
Jose Canalas
April 21, 2015
They're the BEST! I can't say enough about how well I was treated. Great price, great service and super friendly. Alvin and Ken were awesome! We checked several locat I can't say enough about how well I was treated. Great price, great service and super friendly. Alvin and Ken were awesome! We checked several locations and felt like Morristown Toyota was the most interested in making sure our needs were satisfied. We bought a used car and it had a fantastic warranty, best price in the region and super condition. I will definitely come back here in the future and will recommend this location to my friends and family. More
by SDP
Employees Worked With
Ken, Alvin Delgado
March 11, 2015
worst ,sucked never go there AFTER U SIGN THE PAPERWORK HAVE A NICE DAY MEET U IN THE HEAVEN TO FIX UR CAR AND NO WAY TO GET UR JOB DONE never go there AFTER U SIGN THE PAPERWORK HAVE A NICE DAY MEET U IN THE HEAVEN TO FIX UR CAR AND NO WAY TO GET UR JOB DONE More
by benyamen
Employees Worked With
Anthony
