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Toyota of Manhattan

New York, NY

4.7
955 Reviews

679 11th Ave

New York, NY

10019

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955 Reviews of Toyota of Manhattan

April 28, 2023

If I could give this dealership negative zeros I would. From start to finish this sale was a disaster. I purchased my lease in October of 22. Its May 2023 still no title. They submitted it wrong to the DMV More

by chickielopez
Recommend Dealer
No
Employees Worked With
Kevin Primus
Apr 28, 2023 -

Toyota of Manhattan responded

Good afternoon, I am sorry to read about your frustrations. The issues which you are describing in your feedback run counter to the values of our dealership, and this deeply concerns me. I will be speaking with Kevin regarding this incident in order to gather further information, and we will be making any appropriate adjustments. If you would like to discuss this matter in further detail, please feel free to contact me at (212) 399-9600. Greg Rojek General Manager Toyota of Manhattan

Apr 28, 2023 -

chickielopez responded

The only action that is acceptable is a corrected title for my car. Since I was just told by Kevin to never contact him again over this review, I would like to know who is handling my title.

May 01, 2023 -

Toyota of Manhattan responded

Good afternoon, We have corrected your title, and sent all of the necessary documents to the DMV on 2/8. Unfortunately, we do not have control of how quickly the DMV handles your case, and we apologize for this inconvenience.

May 01, 2023 -

chickielopez responded

I contacted the DMV on Friday 4/28 they said whatever you sent was REJECTED and that they told you so in a letter dated 3/3/23 You didn’t send a check for $5 with the corrected title. IT WAS REJECTED. HOW DO I KNOW THAT AND YOU DONT.

April 21, 2023

Abraham was exceptional in helping us pick out and buy a car and was knowledgeable and patient with all our questions. More

by david
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Gonzalez in service department , Abraham Makany
Apr 24, 2023 -

Toyota of Manhattan responded

Good afternoon David, I would like to thank you for taking the time to provide your kind feedback and recommendation on DealerRater.com. It was my pleasure to have assisted you with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience which I provided you, and I wish you the best of luck with your new car! If you should require further help with anything vehicle related, please feel free to contact me at, (212) 399-9600. Abraham Makany Toyota of Manhattan

April 21, 2023

My last 2 vehicles were Lexus and BMW, and I have to say that I received better customer service with Toyota Manhattan. Kevin, Vlad, Will, Mikey, Freddy made me feel like family throughout my purchase proce More

by Markuy29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Freddy Velez, Kevin Primus, Vladimir Disla, Cory Sullivan, Michael Burbridge, Mike Regalado, Will Howard
Apr 24, 2023 -

Toyota of Manhattan responded

Good afternoon, I would like to thank you for taking the time to provide your kind feedback and recommendation on DealerRater.com. It was our pleasure to have assisted you with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience which we provided you, and we all wish you the best of luck with your new car! If you should require further help with anything vehicle related, please feel free to contact me at, (212) 399-9600. Kevin Primus General Sales Manager Toyota of Manhattan

April 13, 2023

From the moment I stepped into Toyota of Manhattan, I was taken care of by Tatiana. I would like to thank her for helping me get into my 2021 Corolla! Top notch assistance from a top notch salesperson. More

by Angelo19521
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tatiana Bracht
Apr 13, 2023 -

Angelo19521 responded

I was satisfied with the service i recieved at toyota!

Apr 13, 2023 -

Toyota of Manhattan responded

Good afternoon Angelo, I would like to thank you for taking the time to provide your kind feedback and recommendation on DealerRater.com. It was my pleasure to have assisted you with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience which I provided you, and I wish you the best of luck with your 2021 Toyota Corolla! If you should require further help with anything vehicle related, please feel free to contact me at, (212) 399-9600. Tatiana Bracht Toyota of Manhattan

April 10, 2023

Very good dealer. He took a good care of us and have knowledge about the car and. More

by Kate
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Burbridge
Apr 10, 2023 -

Toyota of Manhattan responded

Good afternoon Kate, I would like to thank you for taking the time to provide your kind feedback and recommendation on DealerRater.com. It was my pleasure to have assisted you with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience which I provided you, and I wish you all the best of luck with your new Toyota! If you should require further help with anything vehicle related, please feel free to contact me at, (212) 399-9600. Michael Burbridge Toyota of Manhattan

April 08, 2023

Abraham helped us through all the process of getting the right car very smoothly. No time wasted and got us the car we wanted! Thanks you so much Abraham! More

by joj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abraham Makany
Apr 08, 2023 -

joj responded

Thank you Abraham!

April 06, 2023

One of the best experiences I have had so far was happened at this dealership. All staff are very polite, professional, and friendly. Special thanks to Mr. Abraham Makany and his manager Mr. Kevin Pr More

by Mo2015
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin Primus, Abraham Makany
Apr 07, 2023 -

Toyota of Manhattan responded

Good morning, I would like to thank you for taking the time to provide your kind feedback and recommendation on DealerRater.com. It was our pleasure to have assisted you with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience which Kevin and I provided you, and we both wish you the best of luck with your new car! If you should require further help with anything vehicle related, please feel free to contact me at, (212) 399-9600. Abraham Makany Toyota of Manhattan

April 05, 2023

Thank you to John and Vladimir, was able to purchase the car Ive always wanted, process was transparent very efficient and knowledgeable, was able to get us a great deal thank you 10/10 recommend. More

by Mike S
Recommend Dealer
Yes
Employees Worked With
John Tejada, John Tejada
Apr 07, 2023 -

Toyota of Manhattan responded

Good morning Mike, I would like to thank you for taking the time to provide your kind feedback and recommendation on DealerRater.com. It was our pleasure to have assisted you with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience which Vladimir and I provided you, and we both wish you the best of luck with your new Toyota! If you should require further help with anything vehicle related, please feel free to contact me at, (212) 399-9600. John Tejada Toyota of Manhattan

April 04, 2023

Will Howard and Kevin Primus were amazing they were so helpful and friendly to me and my daughter. They explained everything and I didn’t feel rushed or like I was dealing with a salesman. I never felt pr More

by DLynch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Primus, Will Howard
Apr 04, 2023 -

Toyota of Manhattan responded

Good afternoon Ms. Lynch, I would like to thank you for taking the time to provide your kind feedback and recommendation on DealerRater.com. It was our pleasure to have assisted you with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience which Kevin and I provided you, and we both wish you and your daughter the best of luck with your new car! If you should require further help with anything vehicle related, please feel free to contact me at, (212) 399-9600. Will Howard Toyota of Manhattan

March 31, 2023

Staff are nice made the buying process pleasant. Has good number of cars on display. More

by Maura C
Recommend Dealer
Yes
Employees Worked With
Abraham Makany
Mar 31, 2023 -

Maura C responded

Was a good car buying experience.

Mar 31, 2023 -

Toyota of Manhattan responded

Good morning Maura, I would like to thank you for taking the time to provide your kind feedback and recommendation on DealerRater.com. It was my pleasure to have assisted you with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience which I provided you, and I wish you the best of luck with your new car! If you should require further help with anything vehicle related, please feel free to contact me at, (212) 399-9600. Abraham Makany Toyota of Manhattan

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