Toyota of Manhattan

Purchased my scion FRS from this dealership. I came in towards the close of the business day. Josh was not reluctant at all to offer me a test drive in the FRS (which at the time was still the very first towards the close of the business day. Josh was not reluctant at all to offer me a test drive in the FRS (which at the time was still the very first days the car was released) Appreciate the no hassle and willingness to help me test drive the car. After I made the decision to make the purchase, they went and promptly got the used managers to look over my trade in and Josh took the initiative to find out a monthly quote at my trade in price and began listing some of my options in regards to payment. After i told him my situation and the amount I wanted to deposit and the terms I wanted to try to match, he promptly came back with a revised quote. (I dont say quick, because i expect a certain process that i need to wait for) I was directed to Kevin to do some initial paperwork which he seemed genuinely interested in helping me and making conversation. He seemed like he had a certain passion for cars and was pleasing to communicate with. This always makes the experience better. More so since the time was passing 10pm. I was sent to the waiting area and was checked up on periodically for any refreshments and anything else. Giving a lengthy wait time (no more than other dealerships i have dealt with) the periodic check in is welcomed to help not feel like one long waiting game. Kevin again was there to help start convo and take additional information as well as switch my plates. Then came the financials whom i dealt with Rashid. He had a great energy. Most salesman do, but he didn't seem to try to breathe down my neck about things. Personally I never had a GREAT time when it came down to working these deals out. There is always an understandable amount of being offered things you might not want and sudden "deals" that arise. What I can say about Rashid is that he certainly tried to keep the pace of the paperwork moving (might be because it was late at night, but we both didn't want to stay there, inching closer to 11:30) And answered all the questions I had. I understand they are also there to make money, so generally your paying a higher price when you get things at a dealership, that shouldn't be a surprise. At the very least, I was given better deals to similar installed items on my previous car. At the very least this made me feel like i got a better deal than i would have, and doing my own research before hand, i am happy to pay what i did. Cant say i got better or worse deals than other times, but I am no expert. And have little experience with these car financial dealings to make a good statement. For me i think the most important part was that i was treated well given the late night, and communication was very clear, which is far better than other places. I recommend them, and have continued to keep in contact with Josh and Kevin, and can say that they are genuinely good people working with. And all of them really made this purchase smoother than anticipated. More

My experience at Toyota of Manhattan was perfect from the moment I entered the dealership. I was greeted and directed by a cheerful person who made me feel they were interested in making me comfortable. I ha moment I entered the dealership. I was greeted and directed by a cheerful person who made me feel they were interested in making me comfortable. I had spoken to the salesman, Theo Ripoli by phone before I arrived and he knew my interests and that my time was limited. He made the vehicle available for a test drive and explained not only all the features of the truck, but also gave me an overview of the dealership and the thorough procedures the vehicle has gone through. I was quite confident that purchasing this FJ Cruiser would be the best choice for my son's first vehicle. When it came time to do business, Theo was most professional and we were able to strike a deal very quickly. Delivery was the next day. All paperwork was handled completely and professionally and aftersell was done with very complete explanations. All things considered, this purchase was a very pleasant experience with honest and caring individuals. I would recommend this dealership to any friend. I am currently considering another purchase from them myself. More

I highly recommend Toyota of Manhattan, and salesperson Carlos Tovar. After dealing with 2 other Toyota dealerships who practices were questionable, Carlos was a breath of fresh air. He was friendly, Carlos Tovar. After dealing with 2 other Toyota dealerships who practices were questionable, Carlos was a breath of fresh air. He was friendly, honest and professional. The buying process went smoothly, and quickly. Many thanks to Toyota of Manhattan. More

This was my first experiencing leasing a car. The service This was my first experiencing leasing a car. The service and support at this dealership couldn't have been better. My sales rep, Erick Acevedo, was This was my first experiencing leasing a car. The service and support at this dealership couldn't have been better. My sales rep, Erick Acevedo, was fabulous. He was extremely knowledgable and reliable. I would highly recommend this dealership to anyone interested purchasing or leasing a new car. More

Carlos Tovar was very patient, and not pushy. He made us feel comfortable thinking about the purchase and was very helpful.He made us feel very confident and by buying from him I feel that he will do everyt feel comfortable thinking about the purchase and was very helpful.He made us feel very confident and by buying from him I feel that he will do everything in his power to make sure we get top service. Fay Novack More

I can say that I had a very good experience with Toyota of Manhattan, the people there are friendly and very cooperative. They took the time to explain everything in a way that I could understand and even of Manhattan, the people there are friendly and very cooperative. They took the time to explain everything in a way that I could understand and even though it was getting late they never rushed the process. I feel they truly care about their customers. It was a pleasant experience and I'm happy to have my new Rav 4. Thanks again guys! More

The sales persons in this shop were very friendly and helpful. They were not shy in offering me a reasonable price. I double checked online later and found out that they took the initiative to include th helpful. They were not shy in offering me a reasonable price. I double checked online later and found out that they took the initiative to include the student rebates for me. I would highly recommend this car dealer to New Yorkers that are interested in purchasing a Toyota. More

I thought the overall experience of buying a car from Toyota of Manhattan was fantastic. They knew what car we were interested in and really did a good job to get us a great price. They made sure all of Toyota of Manhattan was fantastic. They knew what car we were interested in and really did a good job to get us a great price. They made sure all of our concerns were met. More

My husband and I were pretty shaken up by a bad experience we had at another location, and the experience between that and Toyota of Manhattan was like night and day! Anthony Namias and Jody Lichtm experience we had at another location, and the experience between that and Toyota of Manhattan was like night and day! Anthony Namias and Jody Lichtman were so kind and helped us with all of our questions and concerns. We are first time buyers and we felt in such good hands - they really took the time and explained things for us clearly. We've already recommended them to friends of ours who are looking to buy - Thank you! More

I have nothing but great things to say about Franklyn and the rest of the team at Toyota of Manhattan. I'm 100% Content with the experience they provided me with. Franklyn gave me 100% of his attention, alon the rest of the team at Toyota of Manhattan. I'm 100% Content with the experience they provided me with. Franklyn gave me 100% of his attention, along with Erick. They guided me through the entire process and made me feel like I was dealing with friends as opposed to salesmen. Their work ethic is apprecieated. More