Toyota of Manhattan

The guys were efficient and productive. They honor m request to get a car with 2 days notice. We all enjoyed working with Will and Jody. request to get a car with 2 days notice. We all enjoyed working with Will and Jody. More

I phoned the dealership initially because I was looking for a specific model and color. I spoke with Robert, who was very friendly, informative and helpful. I had spoken with other dealerships who had no i for a specific model and color. I spoke with Robert, who was very friendly, informative and helpful. I had spoken with other dealerships who had no idea what products they were selling. When my husband and I came into the dealership, Robert introduced us to Kevin and Joseph. Right off the bat, these guys made the whole experience fun. Not only did they know every little detail about the car we were looking at (2012 Prius), but they could also compare/contrast the vehicle to others, AND they were hilarious. It really showed that they enjoy their jobs, and their energy and good humor was contagious. They ended up offering us a better price than the other dealerships and we really had a good time while we were there. Mel handled the financing aspects and he also was very friendly and knowledgable. It has been almost a week since we leased our vehicle and each person that we dealt with has contacted us to follow up. This guys are AMAZING. Absolutely recommend this dealership and we will be purchasing all future cars with them. More

I really enjoyed working with Carlos during the purchase of my car. He demonstrated great knowledge of products offered by Toyota, and provided me with incredible customer service. I would strongly recommen of my car. He demonstrated great knowledge of products offered by Toyota, and provided me with incredible customer service. I would strongly recommend Carols to my family and friends, and I am looking forward to work with him the future. Regards, Chris More

Bought a Toyota Prius last Saturday from Rafael and Bryant Tang. We had a great experience with both, especially Rafael. He gave us a very thorough walk-through of the car's features, including the saf Bryant Tang. We had a great experience with both, especially Rafael. He gave us a very thorough walk-through of the car's features, including the safety design. He's extremely personable and easy to trust. We know he's new to selling cars and we wish him the very best. He has our highest recommendation. More

During my time at Scion, I was fortunate enough to work with both Josh and Joe. Josh is a very personable guy, eager to do what he can for his clients. Joe is the kind of guy who lights up any room he's in with both Josh and Joe. Josh is a very personable guy, eager to do what he can for his clients. Joe is the kind of guy who lights up any room he's in. Both of these guys made my time at scion not just tolerable, but actually enjoyable. I wish more car dealerships employed gentlemen such as them. More

Purchased my scion FRS from this dealership. I came in towards the close of the business day. Josh was not reluctant at all to offer me a test drive in the FRS (which at the time was still the very first towards the close of the business day. Josh was not reluctant at all to offer me a test drive in the FRS (which at the time was still the very first days the car was released) Appreciate the no hassle and willingness to help me test drive the car. After I made the decision to make the purchase, they went and promptly got the used managers to look over my trade in and Josh took the initiative to find out a monthly quote at my trade in price and began listing some of my options in regards to payment. After i told him my situation and the amount I wanted to deposit and the terms I wanted to try to match, he promptly came back with a revised quote. (I dont say quick, because i expect a certain process that i need to wait for) I was directed to Kevin to do some initial paperwork which he seemed genuinely interested in helping me and making conversation. He seemed like he had a certain passion for cars and was pleasing to communicate with. This always makes the experience better. More so since the time was passing 10pm. I was sent to the waiting area and was checked up on periodically for any refreshments and anything else. Giving a lengthy wait time (no more than other dealerships i have dealt with) the periodic check in is welcomed to help not feel like one long waiting game. Kevin again was there to help start convo and take additional information as well as switch my plates. Then came the financials whom i dealt with Rashid. He had a great energy. Most salesman do, but he didn't seem to try to breathe down my neck about things. Personally I never had a GREAT time when it came down to working these deals out. There is always an understandable amount of being offered things you might not want and sudden "deals" that arise. What I can say about Rashid is that he certainly tried to keep the pace of the paperwork moving (might be because it was late at night, but we both didn't want to stay there, inching closer to 11:30) And answered all the questions I had. I understand they are also there to make money, so generally your paying a higher price when you get things at a dealership, that shouldn't be a surprise. At the very least, I was given better deals to similar installed items on my previous car. At the very least this made me feel like i got a better deal than i would have, and doing my own research before hand, i am happy to pay what i did. Cant say i got better or worse deals than other times, but I am no expert. And have little experience with these car financial dealings to make a good statement. For me i think the most important part was that i was treated well given the late night, and communication was very clear, which is far better than other places. I recommend them, and have continued to keep in contact with Josh and Kevin, and can say that they are genuinely good people working with. And all of them really made this purchase smoother than anticipated. More

My experience at Toyota of Manhattan was perfect from the moment I entered the dealership. I was greeted and directed by a cheerful person who made me feel they were interested in making me comfortable. I ha moment I entered the dealership. I was greeted and directed by a cheerful person who made me feel they were interested in making me comfortable. I had spoken to the salesman, Theo Ripoli by phone before I arrived and he knew my interests and that my time was limited. He made the vehicle available for a test drive and explained not only all the features of the truck, but also gave me an overview of the dealership and the thorough procedures the vehicle has gone through. I was quite confident that purchasing this FJ Cruiser would be the best choice for my son's first vehicle. When it came time to do business, Theo was most professional and we were able to strike a deal very quickly. Delivery was the next day. All paperwork was handled completely and professionally and aftersell was done with very complete explanations. All things considered, this purchase was a very pleasant experience with honest and caring individuals. I would recommend this dealership to any friend. I am currently considering another purchase from them myself. More

I highly recommend Toyota of Manhattan, and salesperson Carlos Tovar. After dealing with 2 other Toyota dealerships who practices were questionable, Carlos was a breath of fresh air. He was friendly, Carlos Tovar. After dealing with 2 other Toyota dealerships who practices were questionable, Carlos was a breath of fresh air. He was friendly, honest and professional. The buying process went smoothly, and quickly. Many thanks to Toyota of Manhattan. More

This was my first experiencing leasing a car. The service This was my first experiencing leasing a car. The service and support at this dealership couldn't have been better. My sales rep, Erick Acevedo, was This was my first experiencing leasing a car. The service and support at this dealership couldn't have been better. My sales rep, Erick Acevedo, was fabulous. He was extremely knowledgable and reliable. I would highly recommend this dealership to anyone interested purchasing or leasing a new car. More

Carlos Tovar was very patient, and not pushy. He made us feel comfortable thinking about the purchase and was very helpful.He made us feel very confident and by buying from him I feel that he will do everyt feel comfortable thinking about the purchase and was very helpful.He made us feel very confident and by buying from him I feel that he will do everything in his power to make sure we get top service. Fay Novack More