Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota of Manhattan
New York, NY
961 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
961 Reviews of Toyota of Manhattan
July 20, 2016
Franklyn beco is the best ever ! Franklyn is a true professional, he takes his time to make sure you get the car you want . He never pushes you or puts pressure . Before you know it y Franklyn is a true professional, he takes his time to make sure you get the car you want . He never pushes you or puts pressure . Before you know it you are leaving with your car . More
by Dp2345
Employees Worked With
Franklin Beco
July 18, 2016
The service is great. Frank Become is a great Sales person. I have no complaints of their services. Frank Become is a great Salese person, very articulate and friendly. The Toyota care services are excellent. I have no complaints of their services. Frank Become is a great Salese person, very articulate and friendly. The Toyota care services are excellent. Professional and caring staff. More
by Mom8134
Employees Worked With
Franklin Beco
July 09, 2016
Just great and helpfull Everything was good, he explained everthing so i was able to understand very polite and perfesional, will recommend and if i were to buy any other car Everything was good, he explained everthing so i was able to understand very polite and perfesional, will recommend and if i were to buy any other car i would definitly come here. More
by Elvintoyota
Employees Worked With
Franklin Beco
July 05, 2016
Alberto mi nueva highlander 2016 Yo fui donde franklin beco a toyota of Manhattan y le dije Franklin yo quiero una highlander 2016 y ahora ando montado en mi highlander gracias al Yo fui donde franklin beco a toyota of Manhattan y le dije Franklin yo quiero una highlander 2016 y ahora ando montado en mi highlander gracias al mejor vendedor de esta ciudad Franklin Beco. Yo le recomiendo que vaya a toyota of Manhattan que ellos si le vam a consiguir El vehiculo que usted este interesado. Cream que ellos cumplen lo que prometen. Gracias a Franklin beco. More
by AlbertoMosquea
Employees Worked With
Franklin Beco
June 30, 2016
A great experience. Franklin is a good person who really gets to know his customers. I've worked with him about 3 times and each time he's been helpful. I never felt pres Franklin is a good person who really gets to know his customers. I've worked with him about 3 times and each time he's been helpful. I never felt pressured and always felt I was in good hands. If I ever had questions he was always available. He really takes the time to work with you to see what best. I highly recommend him, I feel like I've found a friend. More
by OlgaP
Employees Worked With
Franklin Beco
June 16, 2016
Completely Uncaring About After-sales Service They have done nothing but screw around with me since I drove the car away. Forget the three hour wait for the finance office, the fact they still owe They have done nothing but screw around with me since I drove the car away. Forget the three hour wait for the finance office, the fact they still owe me a second key, or anything else. I over-looked those things, Now, my plates have been expired for a week and NO ONE seems to want resolve it as no one is returning my calls or texts. Price was great. Service is just short of horrendous, and approaching criminal with this plate situation. More
by baronringler
Employees Worked With
Don't even know his name.
June 07, 2016
Awsome! Sale of the Century. It all began in March 2016. Franklin never once suggested anything that would not benefit me in trading my vehicle. I was always treated with superb c It all began in March 2016. Franklin never once suggested anything that would not benefit me in trading my vehicle. I was always treated with superb customer service. More
by dlbullock423
Employees Worked With
Jeffrey - Finance , Kevin Primus, Franklin Beco, Will Howard
June 07, 2016
Provides a Comfortable experience Franklin ensures you have the best possible and comfortable experience so you can sit there relaxed and make your choices. He goes the extra mile to m Franklin ensures you have the best possible and comfortable experience so you can sit there relaxed and make your choices. He goes the extra mile to make something happen whether its a lease or a purchase and more importantly lays it out for you.... More
by evolution171
Employees Worked With
Franklin Beco
June 05, 2016
Amatures I really don't know where to start. My first experience with this dealership was pretty good. I'd have to be honest and say it was excellent when I f I really don't know where to start. My first experience with this dealership was pretty good. I'd have to be honest and say it was excellent when I first leased a vehicle there. After that it went south. A word of unsolicited advice...Never ever tell a dealership and it's salespeople your info such as how much you'd like your monthly payments to be or your budget. Walk in there as educated as possible and see what offers they have. Start your negotiations based on that. It'll also give you insight on there level of honesty. After 31 months I went back to the dealer to see what offers they had for a returning customer. At the time my 2013 Toyota Venza XLE, fully loaded, panoramic roof, gps, heated seats, etc, had 9,500 miles. The value of the car when I signed the contract was 37,500. I put down 4,800 and the payments where 374 a month. Franklin Beco didn't know this. He said the best deal he could get me was to put down 6,500. The payments would've been 605 on a car wth a MSRP of 2,000 more than my Venza. If you know about leasing you'd know that this not only was an insult but showed a high level of dishonesty. After trying to negotiate several deals I was told that this was the best that could be done. F.Y.I I have a top tier credit score. I will not right about the condition that my car was returned during servicing but it wasn't good. After deciding not to go back and just return the car I called the dealership and ask what the process to return was. I made an appointment and when I arrived I waited three hours until the lease manager finally came to speak with me and said they couldn't receive the car because they don't take returns on Saturdays. He refused to help. During my time all he did was walk around the dealership chit chat and step outside several times to smoke. He obviously wasn't conducting any business to make me wait. I wish I had the energy to right more but the bottom line is I will never buy or lease from Toyota again. More
by dduran66
Employees Worked With
Franklin Beco
June 04, 2016
Franklin is the best Franklin wil take great care of you. He helped me get my third RAV4 and I couldn't be happier with the service. He even tracked down the exact color Franklin wil take great care of you. He helped me get my third RAV4 and I couldn't be happier with the service. He even tracked down the exact color I wanted. If I wasn't so picky about the color I would have easily been done with the entire process in one day, he was so efficient. He is the most sincere salesperson you will ever work with. Franklin is just awesome, go see him for your next Toyota. More
by Ellen
Employees Worked With
Franklin Beco
