Toyota of Manhattan
New York, NY
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955 Reviews of Toyota of Manhattan
Wonderful experience! Mike saw me walking aimlessly around the dealership and happily approached to help. He answered all of my questions & helped me find my perfect car! W Mike saw me walking aimlessly around the dealership and happily approached to help. He answered all of my questions & helped me find my perfect car! Wonderful! More
Professional. Efficient. Friendly. If you go - make sure to ask for Lili Bassa. She was a great professional - informative, transparent, friendly, responsive, efficient. Made the visi If you go - make sure to ask for Lili Bassa. She was a great professional - informative, transparent, friendly, responsive, efficient. Made the visit pleasurable and worth while. More
Raymond Simo - great service Raymond is an exceptional person which carries over into him being an excellent sale representative who goes above and beyond his clients needs and of Raymond is an exceptional person which carries over into him being an excellent sale representative who goes above and beyond his clients needs and offered the best deal possible with a smile and VIP service. More
Amazing Experience Lili Bassa was super supportive and reassuring throughout the entirety of my transaction with Toyota. She was there to provide updates every step of t Lili Bassa was super supportive and reassuring throughout the entirety of my transaction with Toyota. She was there to provide updates every step of the way and went above and beyond to offer some encouragement when it seemed my poor credit would be an issue and hinder my chances at owning a vehicle. She was kind, thoughtful and steadfast as she worked her magic to make sure my application was approved. Now I am a proud owner of a beautiful pre owned Toyota Camry. I Can honestly say I don't think I could've done it without Lili. She's the Best! More
Manager wouldn't acknowledge/negotiate with me - I'm a woman My fiancee and I went in to lease a RAV4. I, a woman, did the negotiating with the sales rep who was pleasant. When he called his manager over to give My fiancee and I went in to lease a RAV4. I, a woman, did the negotiating with the sales rep who was pleasant. When he called his manager over to give a final deal, the manager refused to acknowledge me or even learn my name. He initially only spoke to my partner, a man, until I made it very clear over and over again that I was the one doing the negotiating. A frustrating experience. Other than that, it was fine, though their prices are far higher than listed on the websites or you can get elsewhere. More
Friendly staff, from my sales specialist Mike B to finance manager Freddy Velez. General Sales Manager Kevin Primus took the time at the end to introduce himself and chat with me. It is apparent this finance manager Freddy Velez. General Sales Manager Kevin Primus took the time at the end to introduce himself and chat with me. It is apparent this dealership cares about its reputation and it reflects in its customer service. Would definitely recommend. More
Fantastic Service😀! I had a great experience at Toyota of Manhattan. The process was so easy and fast.The customer service was excellent from the sales staff to the people in finance. Specially I have to of Manhattan. The process was so easy and fast.The customer service was excellent from the sales staff to the people in finance. Specially I have to mention one name" BILAL ALGHAZALI. Since I was a first time buyer I had so many questions and he explained everything part by part and because of his cordial service I was able to make my final decision. Most important You will find something that will fit with your budget. I am sure that I will recommend my friends and family to them. More
Malcolm was fantastic - respectful, helpful, and super friendly/polite. We wanted to leave with the car the same day (Sunday) and he was able to make it happen. friendly/polite. We wanted to leave with the car the same day (Sunday) and he was able to make it happen. More