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Toyota of Manhattan

New York, NY

4.7
955 Reviews

679 11th Ave

New York, NY

10019

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955 Reviews of Toyota of Manhattan

July 28, 2020

Wonderful experience! Mike saw me walking aimlessly around the dealership and happily approached to help. He answered all of my questions & helped me find my perfect car! W More

by Aisling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Burbridge
Jul 29, 2020 -

Toyota of Manhattan responded

That's amazing to hear Aisling! Thank you for the great review and we're happy to know our team at Toyota of Manhattan provided a great experience and was able to find you the perfect vehicle for your needs!

July 25, 2020

Professional. Efficient. Friendly. If you go - make sure to ask for Lili Bassa. She was a great professional - informative, transparent, friendly, responsive, efficient. Made the visi More

by kmano69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lili BASSA
Jul 27, 2020 -

Toyota of Manhattan responded

We appreciate your kind review! Our team at Toyota of Manhattan looks forward to the next opportunity we get to provide just a wonderful experience!

July 16, 2020

Raymond Simo - great service Raymond is an exceptional person which carries over into him being an excellent sale representative who goes above and beyond his clients needs and of More

by kellymccoy45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Simo
Jul 17, 2020 -

Toyota of Manhattan responded

That's the experience that we strive for here at Fordham Toyota! Thank you for the wonderful review and we look forward to provided the same VIP service to you, our loyal customer, soon. Until next time, take care!

July 13, 2020

Amazing Experience Lili Bassa was super supportive and reassuring throughout the entirety of my transaction with Toyota. She was there to provide updates every step of t More

by chris.leoden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lili BASSA
Jul 15, 2020 -

Toyota of Manhattan responded

We're happy to hear our team at Toyota of Manhattan provided just an amazing experience Chris! We aim to be knowledgeable, fair, and as human as possible so the process is smooth, Thank you for the wonderful review, we look forward to seeing you again and enjoy your new Camry!

June 29, 2020

Manager wouldn't acknowledge/negotiate with me - I'm a woman My fiancee and I went in to lease a RAV4. I, a woman, did the negotiating with the sales rep who was pleasant. When he called his manager over to give More

by JennLish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Raymond Simo
Jul 07, 2020 -

Toyota of Manhattan responded

JennLish, we apologize for your negative experience. We strive for perfection and it seems this time we missed the mark. Please contact our General Sales Manager, Kevin Primus, at 866-386-5003 directly so he can review the situation with you and make sure you're taken care of. We appreciate your feedback and are confident that we'll be able to rectify things.

May 29, 2020

Michael B- he was amazing and patiently giving me all the information that I need about the car I wanted to get. Very helpful...etc More

by Gina
Recommend Dealer
Yes
Employees Worked With
Michael Burbridge
Jun 01, 2020 -

Toyota of Manhattan responded

Thank you Gina for the great review and recommendation! We're here to help at Toyota of Manhattan and we look forward to seeing you again!

May 27, 2020

Friendly staff, from my sales specialist Mike B to finance manager Freddy Velez. General Sales Manager Kevin Primus took the time at the end to introduce himself and chat with me. It is apparent this More

by Anna
Recommend Dealer
Yes
Employees Worked With
Burbridge, Mike, Kevin Primus
May 29, 2020 -

Toyota of Manhattan responded

Thank you Anna for the wonderful recommendation, we appreciate your business and are happy to hear our team at Toyota of Manhattan provided a wonderful experience. We look forward to your next visit!

May 12, 2020

Great service from Mike. He and Nick took care of me from beginning to end.The only reason I come is because of them. Kudos More

by EmmJayy
Recommend Dealer
Yes
Employees Worked With
Michael Grau, Nick Piriyatamwong
May 20, 2020 -

Toyota of Manhattan responded

Thanks for the great review, we look forward to taking care of you in the future!

March 10, 2020

Fantastic Service😀! I had a great experience at Toyota of Manhattan. The process was so easy and fast.The customer service was excellent from the sales staff to the people in finance. Specially I have to More

by Sayeeda R.
Recommend Dealer
Yes
Employees Worked With
Bilal Alghazali
Mar 17, 2020 -

Toyota of Manhattan responded

Thank you for the fantastic review Sayeeda! We're happy to hear you had such a great experience with us at Toyota of Manhattan and we hope to service you again soon!

March 07, 2020

Malcolm was fantastic - respectful, helpful, and super friendly/polite. We wanted to leave with the car the same day (Sunday) and he was able to make it happen. More

by Crosscreek
Recommend Dealer
Yes
Employees Worked With
MALCOLM FRANKLIN
Mar 09, 2020 -

Toyota of Manhattan responded

Thank you for the fantastic review! We're happy to hear you had such a great experience with us at Toyota of Manhattan and that our team was timely and professional. We hope to service you again soon!

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