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Toyota of Lancaster - Service Center

Lancaster, CA

4.4
3,561 Reviews
Call Service Center (661) 948-0731

3,561 Reviews of Toyota of Lancaster - Service Center

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December 12, 2023

Everyone was sweet and nice to me The staff was really helpful And nice n great n heavy More

by destinymartinez511
Recommend Dealer
Yes
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Dec 12, 2023 -

Toyota of Lancaster responded

we sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

December 12, 2023

All the personal are so nice and very pleasant. I thanks for their job.thank you so very much!!! More

by miriamherrera45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2023 -

Toyota of Lancaster responded

We're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day!

December 12, 2023

Toyota service department is reliable, friendly and fair! They updated me about the process of fixing my car! Thank you More

by pepisflores
Recommend Dealer
Yes
Employees Worked With
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Douglas Velasco
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Dec 12, 2023 -

Toyota of Lancaster responded

We appreciate you taking the time to leave us a 5-star review. We hope to welcome you back again soon!

December 12, 2023

The key that was made has no key ring it's incomplete Not satisfied Need to fixed the key again More

by ALMAGUINTO5827
Recommend Dealer
No
Employees Worked With
Annie Vodegel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Annie Vodegel
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Dec 12, 2023 -

Toyota of Lancaster responded

I am reaching out to learn more about your experience so I can appropriately address your situation. Please feel free to call me directly at (661) 952-2103. We appreciate your business and value you as a customer. I look forward to hearing from you.

December 12, 2023

Miguel Orellana was amazing. He took care of my cars' service efficiently. He was respectful and kind. Thank you!! More

by smoreno5
Recommend Dealer
Yes
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Dec 12, 2023 -

Toyota of Lancaster responded

We're glad to hear that you had a good experience! We'll be sure to share your kind review with him

December 12, 2023

I have brought my car here since I bought it, no complaints! Will be back More

by margiehukill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2023 -

Toyota of Lancaster responded

We are beyond thankful for your 5-star review. Thank you for sharing your rating with us and the community.

December 12, 2023

Friendly knowledgeable personnel. Very short wait for my car. Tawya was great!I will return for service. More

by p-smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tawnya
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Dec 12, 2023 -

Toyota of Lancaster responded

We're glad to hear that you had a good experience! We'll be sure to share your kind review with her

December 11, 2023

Annie is the best! Super helpful, friendly, and kept me informed of what was happening. Excellent repair, back in top condition. More

by Drdjcorrigan
Recommend Dealer
Yes
Employees Worked With
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Annie Vodegel
Report | Print
Dec 11, 2023 -

Toyota of Lancaster responded

We're glad to hear that you had a good experience! We'll be sure to share your kind review with her

December 11, 2023

Customer service was great. They kept me informed every step of the way and got me the best service necessary for my vehicle. Always thankful and appreciative of the Toyota Serv More

by k_singleton89
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chanin Yescas
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Dec 11, 2023 -

Toyota of Lancaster responded

We're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day!

December 11, 2023

Well, the service I wanted I thought it was a little expensive but the car is fixed and I'm on the road so that's good More

by Donnie
Recommend Dealer
Yes
Employees Worked With
I don't know I forgot
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Dec 12, 2023 -

Toyota of Lancaster responded

We are beyond thankful for your 5-star review. Thank you for sharing your rating with us and the community. I'm glad to hear you are back on the road.

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