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Toyota of Lancaster - Service Center

Lancaster, CA

4.4
3,669 Reviews

3,669 Reviews of Toyota of Lancaster - Service Center

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February 11, 2024

Prompt, thorough, pleasant. I was welcomed warmly, I waited in the waiting room, and my car was nicely maintained. A good experience. More

by monique.stevens.av
Recommend Dealer
Yes
Feb 12, 2024 -

Toyota of Lancaster responded

Thank you for your 5-star review. We're glad to hear that you had a good experience! We'll be sure to share your kind review with our team.

February 11, 2024

Very polite. .attentively They were very nice.and attentively very patient with me help with all my needs and issues More

by Joelflores91352
Recommend Dealer
Yes
Feb 12, 2024 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

February 11, 2024

They were very quick and helpful Both the finance and service department were very quick and helpful More

by Akniepkamp
Recommend Dealer
Yes
Feb 12, 2024 -

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

February 11, 2024

Friendly, clean & price was great! For sure will keep my business with this dealership. More

by tta7jmue
Recommend Dealer
Yes
Employees Worked With
Don't remember but he was great!!
Feb 12, 2024 -

Toyota of Lancaster responded

We are beyond thankful for your 5-star review. Thank you for sharing your rating with us and the community.

February 11, 2024

Brenda was excellent. Very friendly, attentive and helpful. Answered all of my questions, was patient and took care of my service needs for my first service on my new 2023 More

by MJWOZNICKI
Recommend Dealer
Yes
Employees Worked With
Brenda Penaloza
Feb 12, 2024 -

Toyota of Lancaster responded

We appreciate you taking the time to leave us a 5-star review. We hope to welcome you back again soon!

February 11, 2024

Always good customer service but this time I have to wait much more than they promise the my car should be ready More

by b1girls2
Recommend Dealer
Yes
Feb 12, 2024 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

February 10, 2024

He was kind helpful I was taken care of with extreme professionalism He was amazing give him a raise More

by lisadance1
Recommend Dealer
Yes
Employees Worked With
The nicest man I think his name was Joe ?
Feb 12, 2024 -

Toyota of Lancaster responded

Thanks so much for sharing your feedback about our service. We're glad to hear that our team's performance exceeded your expectations, and we'll make sure that Joe receives the recognition he deserves. Thank you again and have a great day!

February 10, 2024

Everything went fine Was very happy that I had coupons to use, keep mailing them to me More

by SNOWFLAKEALLEY
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Bravo
Feb 12, 2024 -

Toyota of Lancaster responded

Thank you for your continued support and the kind words you’ve shared in this five-star review. We’re truly honored to have you as a valued customer. Thank you for consistently choosing us and for taking the time to leave such positive feedback.

February 10, 2024

The set up where they have a tablet is a lot better for the customers More

by 5DODGERFANS
Recommend Dealer
Yes
Employees Worked With
Mauricio
Feb 12, 2024 -

Toyota of Lancaster responded

we sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

February 09, 2024

Great efficient service! Easy to be directed to the correct lanes. Communication was clear and direct More

by melina.orozco15
Recommend Dealer
Yes
Employees Worked With
Hi
Feb 09, 2024 -

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

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