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Toyota of Lancaster - Service Center

Lancaster, CA

4.4
3,665 Reviews
Call Service Center (661) 948-0731

3,665 Reviews of Toyota of Lancaster - Service Center

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March 18, 2024

Excellent Excellent communication with salesmen and honesty is the best policy. I will recommend Toyota of Lancaster to my friends and family. More

by martinaandvalarie
Recommend Dealer
Yes
Employees Worked With
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Larios
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Jul 03, 2024 -

Toyota of Lancaster responded

Your recommendation means the world to us and we look forward to the opportunity to serve you, or any friends and family you might refer, in the future.

March 16, 2024

Very good The Customer service I received was very good and I did have to wait long for my car More

by EVELYNMOOSE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Mar 18, 2024 -

Toyota of Lancaster responded

Thank you for your 5-star review. We're glad to hear that you had a good experience! We'll be sure to share your kind review with our team.

March 16, 2024

The dealership listens to my problems about my vehicle and works on the job if their is any problems the dealership explain it to me More

by aidabarney32
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Bravo
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Mar 18, 2024 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

March 15, 2024

I was early to the appt and was taken without waiting. They discussed what was going to be done. More

by jr0382
Recommend Dealer
Yes
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Mar 15, 2024 -

Toyota of Lancaster responded

We're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day!

March 13, 2024

Very thorough he ask a lot of questions about my car and explained everything well go back to him on my next service thank you More

by ALWAYZZATWORK
Recommend Dealer
Yes
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Mar 13, 2024 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

March 13, 2024

This time was much better than last time. Went much smoother with people who knew what they were doing and organized. More

by syoung93536
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Annie Vodegel
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Mar 13, 2024 -

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

March 13, 2024

Greeted with a smile. Spent time going over the plan of action. Will definitely give my friends recommendations. More

by BRAUERFIVE
Recommend Dealer
Yes
Employees Worked With
Melissa, Tanya, David, Oscar
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Mar 13, 2024 -

Toyota of Lancaster responded

We are thankful for your recommendation of our dealership. Thank you for sharing your rating with us and the community.

March 12, 2024

Very friendly and professional. Answered all my questions and concerns. Kept updating me about my car process. More

by cecyzpayan
Recommend Dealer
Yes
Employees Worked With
Eddie in Service Department
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March 11, 2024

it was great, the gentleman that helped me was really transparent with me throughout the whole process. really kind and helpful. More

by CRISTIANJSANTOS.111
Purchase Time
Recommend Dealer
Yes
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Mar 11, 2024 -

Toyota of Lancaster responded

We're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day!

March 11, 2024

Seamless and informative process. Great customer service and communication. Kept me informed during process and also told me about a service plan Toyota was offering for maintenance. More

by sshaywood1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max
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Mar 11, 2024 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

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