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This rating includes all service center reviews, with more weight given to recent reviews.
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3,665 Reviews of Toyota of Lancaster - Service Center
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April 27, 2024
I am generally able to get an appointment at a convenient time. I like the bonus of the snack counter. I can get lunch when waiting for my service to be completed. time. I like the bonus of the snack counter. I can get lunch when waiting for my service to be completed. More
by ALLIEDSAFETY12
Verified CustomerEmployees Worked With
I don't recall
April 27, 2024
They are always kind and caring, they have great communication and willing to go above and beyond to make sure their customers are satisfied! communication and willing to go above and beyond to make sure their customers are satisfied! More
by rachelle.smith4
April 26, 2024
Great customer service, manager Chanin is awesome greets, answers all questions needed ‘ highly recommend Toyota overall great service! answers all questions needed ‘ highly recommend Toyota overall great service! More
by Rgmap25
April 25, 2024
One of the abosulte best experience in purchasing a vechicle. Quick, easy and given plenty of options available within budget. vechicle. Quick, easy and given plenty of options available within budget. More
by CHRISTELLOVIN1
Employees Worked With
April 25, 2024
Eddie Jimenez in Service helped me the most on my last 2 visits. Found him to be on his game both times. Always find Lancaster to be much more responsive to my expectations. I live in Tehachapi. I prefer th visits. Found him to be on his game both times. Always find Lancaster to be much more responsive to my expectations. I live in Tehachapi. I prefer the quality of service at Lancaster over the two dealers down in Bakersfield. More
by steve.flhri.black
Employees Worked With
Eddie Jimenez
April 25, 2024
Everyone was helpful and pleasant. my car was taken care of in a timely manner. my car was taken care of in a timely manner. More
by MARYSEW3
Employees Worked With
April 24, 2024
I received a mailer from them for a Free Service in April, when I arrived & was told my services expired & now I had to pay (scheduler should've informed me on phone 1st) nobody knew anything about FRE April, when I arrived & was told my services expired & now I had to pay (scheduler should've informed me on phone 1st) nobody knew anything about FREE Service mailer. I said I would've brought it. I received a follow up call after service & expressed my dissatisfaction, lady said a Service Supervisor would call but never did. Cost me nearly $200.00! More
by dewclass1
Employees Worked With
Don't remember
April 24, 2024
Good service but still waiting no matter have appointment or not around 4 to 6 ours appointment or not around 4 to 6 ours More
by sam.hem1979
Employees Worked With
April 22, 2024
Annie Vodegal was wonderful. She was very caring and helpful. Great experience. Definitely will be coming back. She was very caring and helpful. Great experience. Definitely will be coming back. More
by Hweingarten
Employees Worked With
April 22, 2024
Hannah is my new service rep and can't say enough about her. She's listens to your concerns and has a knack for attention to details. Always keeping you updated on the status of your vehicle. One of the Ma her. She's listens to your concerns and has a knack for attention to details. Always keeping you updated on the status of your vehicle. One of the Main reasons I keep coming back. Plus, as long as Chanin is there I'll be an customer. More
by burtonalieit
Employees Worked With
Hanna
