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Toyota of Lancaster - Service Center

Lancaster, CA

4.4
3,663 Reviews

3,663 Reviews of Toyota of Lancaster - Service Center

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June 14, 2024

Always works us in to accommodate ourdrive schedule from Ridgecrest. Work is always done on schedule More

by kenerma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Toyota of Lancaster responded

We appreciate you taking the time to leave us a 5-star review. We hope to welcome you back again soon!

June 14, 2024

Good service attention good quality early conversation talking time courtesy hour tires favorite cars new More

by ambrizmaria966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

June 13, 2024

Sales person very respective knows his job well helped with the problems I was having. More

by JEANNIE.CEJA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sorry, can’t remember the names of the ones that I dealt with but they were all excellent
Jun 13, 2024 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

June 13, 2024

Great fast in and out, appointments availability and quick check in they keep you informed More

by KENBOLDWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

June 13, 2024

I had a great experience at Toyota of Lancaster. Eddie was kind, efficient, and helped to inform me of everything I needed to get done. I also got a phone call after asking how my experience was whi More

by jsa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Jimenez
Jun 14, 2024 -

Toyota of Lancaster responded

Thanks so much for sharing your feedback about our service. We're glad to hear that our team's performance exceeded your expectations, and we'll make sure that Eddie Jimenez receives the recognition he deserves. Thank you again and have a great day!

June 13, 2024

Great customer. Very professional assistance. Definitely will come back for oil change. Keep up the great work. More

by GENE5609
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tawnya Follendore
Jun 14, 2024 -

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

June 11, 2024

Very polite staff. Great experience. Recommend for people to come and get your vehicle maintenance done. More

by EG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Toyota of Lancaster responded

We are thankful for your recommendation of our dealership. Thank you for sharing your rating with us and the community.

June 11, 2024

Because I have excellent warranty's everything was covered. She found the warranty info and made sure I was notified my vehicle was done when she returned from lunch. Great customer service. More

by ajmartin1112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

June 11, 2024

Gracias por su excelente servicio estoy muy satisfecha por su amable atención yo los recomiendo cien por ciento More

by rhenriquez0
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Alatorre
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Toyota of Lancaster responded

Nos esforzamos por ofrecer una experiencia excepcional a todos nuestros clientes y nos alegra saber que tuvo una experiencia agradable en nuestro concesionario. Apreciamos su negocio y lo valoramos como cliente.

June 11, 2024

My representative was awesome. Can’t remember his name. But he has a lot of kids and a brand new baby on the way and one that plays football. He was very patient and helped me to More

by rcmbattistoni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My representative isn’t on here
Jun 11, 2024 -

Toyota of Lancaster responded

Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a seamless and stress-free experience with us. Your kind words serve as a great testament to the hard work and dedication we invest in each customer.

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