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Toyota of Lancaster - Service Center

Lancaster, CA

4.4
3,662 Reviews

3,662 Reviews of Toyota of Lancaster - Service Center

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August 05, 2024

Annie and her Supervisor were Amazing. Exceeded expectations. However, Toyota ought to be ashamed of themselves for all the separate diagnostic charges. More

by PHAROAH.BACON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Toyota of Lancaster responded

Thank you for your 5-star review! We will be sure to share your review with the rest of our team.

August 05, 2024

Eric, as a customer service he really really does a good job The dealer keep up with it with the service and also with the appointment More

by TONYCPTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Toyota of Lancaster responded

We're glad to hear that you had a good experience! We'll be sure to share your kind review with him

August 05, 2024

Had a free service from Toyota. xxxxxxx was trying to make me pay for it More

by FOXRIDER2111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gabriel Gilbert
August 05, 2024

Chanin Yescas is a great service leader. She is very helpful and informative on my vehicle needs. More

by JANETZAMORA65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Toyota of Lancaster responded

We appreciate you taking the time to leave us a 5-star review. We hope to welcome you back again soon!

August 05, 2024

Great work and fast time to was great I appreciate the service and the help thank you More

by Forsaken1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mauricio
Aug 05, 2024 -

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

August 05, 2024

Toyota of Lancaster is the best. They are always there for me. Thank you for everything. More

by luismonterroso52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

August 05, 2024

I have no confidence in the management team nor the service team at this dealership. The product or service received does not match the labor rate. My vehicle was almost ruined due to poor service over More

by kenstondrye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oscar Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wengert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Asaad
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sonny Asaad
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gladys Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geoff Yeager
August 05, 2024

Awesome dealership and awesome employees with great customer service skills everyone were nice and friendly More

by MS.MKINNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg and Kevin
Aug 05, 2024 -

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

August 05, 2024

The staff was very friendly, courtious, and helpful. I would recommend Toyota of Lancaster to others. More

by ACERICKSON52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Toyota of Lancaster responded

Your recommendation means the world to us and we look forward to the opportunity to serve you, or any friends and family you might refer, in the future.

August 04, 2024

The dealership has been very professional. They are courteous, organized and on time. Thank you More

by hungrymikem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

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